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Jj, 99 silverado, Yes and everything I can think so grounds…

Customer Question
99 silverado Mechanic's Assistant:...

99 silverado

Mechanic's Assistant: Are you fixing your Silverado yourself? What have you tried so far?

Yes and everything I can think so grounds etc

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

My gauges go crazy randomly

Submitted: 2 months ago.Category: Chevy
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Answered in 3 minutes by:
12/19/2017
Chevy Mechanic: Gary, Chevy Technician replied 2 months ago
Gary
Gary, Chevy Technician
Category: Chevy
Satisfied Customers: 17,594
Experience: 15 years GM master tech
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Welcome! My name is ***** ***** I will do my best to assist you with this problem.Ask me about added features such as phone contact anytime if you wish !

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Chevy Mechanic: Gary, Chevy Technician replied 2 months ago

what will they do ?

will it just be the 4 gauges that act up ?

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Customer reply replied 2 months ago
99 silverado, my gauges go crazy randomly sometimes while driving and sometimes sitting still. They jump around
Customer reply replied 2 months ago
All the gauges
Chevy Mechanic: Gary, Chevy Technician replied 2 months ago

these cluster have had issues with the stepper motors inside the cluster causing this issue

if its just the gauges the issue is usually the cluster and replacing the cluster or sending it out for repairs will usually fix this issue

if the complete cluster went out then it would be a power or ground issue but if its just the gauges 99 % of the time the cluster itself is the issue i am sorry to say

please dont forget to rate me here at Justanswer

you can always get me back for FREE for any follow up any time with this question even after you rate me here at Justanswer

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Customer reply replied 2 months ago
You cannot replace the stepper motors in the 99 nbs, they aren't like the ones in the 03 otherwise I'd already of changed them
Customer reply replied 2 months ago
It's like everything resets and the gauges jump when it comes back on
Chevy Mechanic: Todd Audette, Chevy Technician replied 2 months ago
Todd Audette
Todd Audette, Chevy Technician
Category: Chevy
Satisfied Customers: 271
Experience: Chevrolet Technician
Verified

Let me see if i can help you. Please give me a few minutes to review

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Chevy Mechanic: Todd Audette, Chevy Technician replied 2 months ago

Not that it matters much but 2 or 4wd

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Customer reply replied 2 months ago
4wd
Chevy Mechanic: Todd Audette, Chevy Technician replied 2 months ago

So does it seem like its loosing power completely

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Customer reply replied 2 months ago
Sometimes I believe it does but normally when I'm driving some gauges just jump around rarely while I'm driving it does it tho
Chevy Mechanic: Todd Audette, Chevy Technician replied 2 months ago

Hold tight let me look at something

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Chevy Mechanic: Todd Audette, Chevy Technician replied 2 months ago

Unfortunately The Instrument Panel Cluster itself is the fault....You can contact a company called Technicar here in Florida for pricing on a replacement at(###) ###-####or(###) ###-####if you would like...This is who we use at the Chevrolet Dealership i work for and usually get it in 1 day

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Chevy Mechanic: Todd Audette, Chevy Technician replied 2 months ago

If you are satisfied with my answer and i hope you are, i would ask that you kindly leave a 3-5 star rating for my assistance and knowledge of the concern, and the information i have provided you to obtain a new IPC for your Silverado....Thank you

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Chevy Mechanic: Todd Audette, Chevy Technician replied 2 months ago

That what i thought

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Todd Audette
Todd Audette
Todd Audette, Chevy Technician
Category: Chevy
Satisfied Customers: 271
271 Satisfied Customers
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