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In an attempt to put in a new stereo, the battery was

Customer Question
In an attempt to...

In an attempt to put in a new stereo, the battery was disconnected. Now the truck won't turn over at all.

Mechanic's Assistant: Have you tested the battery with a voltmeter? And can you see if it's leaking or not?

Not leaking and complete recharge.

Mechanic's Assistant: What is the model/year of your Chevy?

The anti-theft system hasn't worked properly since we purchased and now it is going off every time we touch it.

Mechanic's Assistant: What year is your Chevy?

1999

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

My husband is. He took off both terminals. He tried recharging battery. He tested fuses.

Submitted: 7 months ago.Category: Chevy
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Answered in 2 minutes by:
12/16/2017
Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 7 months ago
kalamykid
kalamykid, Shop Owner/ Tech
Category: Chevy
Satisfied Customers: 5,497
Experience: I HAVE OWNED MY OWN SHOP FOR OVER THREE YEARS. I HAVE THE TOOLS AND SOFTWARE TO ANSWERE ALMOST ANY Q
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Have him do the 30 minute relearn on the anti theft system and see i it will start. Here are the correct steps to do it.

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Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 7 months ago

Just wanted to check in on you and see if he got it running?

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Customer reply replied 7 months ago
No, I did the 30 minute relearn and it won't start.
Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 7 months ago

Do you still need help getting it running?

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Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 6 months ago

What all have you done at this point?

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Customer reply replied 6 months ago
My husband took the battery out completely and put it on the charger. He replaced it and it wouldn't turn over. I did the steps on the 30 minute relearn that were sent to me through this site. I did it several times and nothing.
Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 6 months ago

What did the security light on the instrument cluster do when you did the relearn?

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Customer reply replied 6 months ago
I did not pay attention to it, but I'm not familiar with which light it is.
Customer reply replied 6 months ago
If I take my laptop with me out there, can you walk me through it?
Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 6 months ago

Sure.

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Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 6 months ago

Is the battery fully charged up now?

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Customer reply replied 6 months ago
Give me just a minute to get out there.
Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 6 months ago

ok

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Customer reply replied 6 months ago
I'm here. . Alarm is going off. It does as soon as you open the door.
Customer reply replied 6 months ago
It was when he put it back in.
Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 6 months ago

Then there has to be an after market alarm on the truck. Do you have a remote for the alarm?

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Customer reply replied 6 months ago
My signal out here is awful!
Customer reply replied 6 months ago
No. It does have the security light. It was flashing when the alarm was going off,
Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 6 months ago

Can you send me a pic of the light that is blinking?

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Customer reply replied 6 months ago
Now it's flashing the battery. Before it was the word security.
Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 6 months ago

Please tell me in detail what you have done. It has been 1.5 hours and I have not heard from you so I do not know what you have done.

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Customer reply replied 6 months ago
I lost service. Did you get the picture?
Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 6 months ago

NO.

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Customer reply replied 6 months ago
I can't get it to attach. I'm gonna call it quits for tonight. I'll go back out and take the picture in the comment. That worked last time.
Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 6 months ago

Ok. Thank you.

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Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 6 months ago

Can you look under the dash for me and see if there is an after market alarm system on this truck? If there is it will be a small black box.

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Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 6 months ago

The alarm box will usually be mounted close to the ignition switch.

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Customer reply replied 6 months ago
I will, but it will have to be this afternoon. My 18yr old is playing basketball this morning.
Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 6 months ago

That will be fine. Also look and see if there is a siren/horn mounted under the hood separate from the factor horn.

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Customer reply replied 6 months ago
Will do.
Chevy Mechanic: kalamykid, Shop Owner/ Tech replied 6 months ago

Thank you.

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