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My fuses are good but both of my cig lighters are not

Customer Question
My fuses are good...

My fuses are good but both of my cig lighters are not working

Mechanic's Assistant: Have you checked the vehicle's manual yet?

Yes they just stop working all of a sudden

Mechanic's Assistant: What is the model/year of your Chevy?

2011 chevy colorado

Mechanic's Assistant: Are you fixing your Colorado yourself? What have you tried so far?

Just put new fuses in can't figure out what it could be

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Its my work truck and our mechanic can't figure it out either

Submitted: 7 months ago.Category: Chevy
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Answered in 2 minutes by:
12/12/2017
Chevy Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Chevy
Satisfied Customers: 3,280
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

Ok have you checked both AUX fuses for power with key on engine off?

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Customer reply replied 7 months ago
I replace the fuses what else could cause them to stop working
Chevy Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

we need to verify power on each one, do you have a multimeter?

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Customer reply replied 7 months ago
verify power on what and yes I do
Customer reply replied 7 months ago
Lets get straight to the point I need answers. what is the abnormal thing that could be wrong with it I just told you my mechanic couldn't figure it out
Chevy Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

check power at the fuses, there should be 2 points on each end of the fuse to check, and I cant tell you whats wrong until we do some diagnostics.

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Customer reply replied 7 months ago
The information you've given my mechanic already tried, this was a mistake
Chevy Mechanic: Mechanic01, ASE Certified Technician replied 7 months ago

I would suggest another mechanic as this is a simple circuit to diagnose. I can show you how to check things, you have a meter its not that difficult to do the tests

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