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I removed the stock radio and added a Nav unit, amplifier,

Customer Question
I removed the stock...

I removed the stock radio and added a Nav unit, amplifier, VSS wire and BU camera harness. The radio PN is 25966513, the amp 20811235. After the dealer unlocked the Radio every thing works except the turn signals have no sound, the seat belt chime no sound. can't hear turn by phone conversation from blue tooth connect4ed phone well.

Mechanic's Assistant: Have you checked the fuse?

Truck is 2010 chev Silverado 3500 diesel crew cab

Mechanic's Assistant: Are you fixing your Silverado yourself? What have you tried so far?

I haven't started fixing it yet still looking for direction

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

The dealer said they didn't know how to get the volume problem fixed. seemed like they wanted to sell a new truck not help much with my upgrade

Submitted: 4 months ago.Category: Chevy
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12/9/2017
Chevy Mechanic: GM Bob, ASE Certified Technician replied 4 months ago
GM Bob
GM Bob, ASE Certified Technician
Category: Chevy
Satisfied Customers: 1,197
Experience: 30 plus years. experience as GM technician, ASE Master Technician and GM Certified.
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Hello! My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Chevy Mechanic: GM Bob, ASE Certified Technician replied 4 months ago

All the sound that you are talking about.

All comes out the left speaker. There is a tweeter speaker that some sound comes out of on the left side.

Have you done anything with the speakers?

GM has a issue with door speakers going bad.

Do you have a voltmeter?

If not you could swap door speakers see if that fixes the problem.

Please get back with me.

Thank you

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Customer reply replied 4 months ago
The speakers were working just prior to install. I have done nothing with the speakers. I do have a volt meter
Chevy Mechanic: GM Bob, ASE Certified Technician replied 4 months ago
If you balance the radio sound to the left door speaker.
The radio sounds ok?
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Customer reply replied 4 months ago
Its louder but not much the door chimes and turn signals still no sound
Chevy Mechanic: GM Bob, ASE Certified Technician replied 4 months ago
All other speakers sound normal?
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Chevy Mechanic: GM Bob, ASE Certified Technician replied 4 months ago
I have seen so many door speakers go bad.
You are getting a single going to the speaker. Because you have some sound.
A true test is swapping the door speaker or replace it.
You could put a voltmeter across the the two speaker terminals.
The voltage should change while adjusting the volume.
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Customer reply replied 4 months ago
OK Ill try that
Chevy Mechanic: GM Bob, ASE Certified Technician replied 4 months ago
Keep me posted.
Thank you
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Chevy Mechanic: GM Bob, ASE Certified Technician replied 4 months ago
Just checking in to see how's it going.
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Customer reply replied 4 months ago
I will be working on it tomorrow
Chevy Mechanic: GM Bob, ASE Certified Technician replied 4 months ago
Ok thanks
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Chevy Mechanic: GM Bob, ASE Certified Technician replied 4 months ago

Do you still need help?

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Customer reply replied 4 months ago
Pulled the radio out and reinstalled the old one. All speakers and functions worked. Re installed the new radio and all the functions worked this time. Suspect one of the connectors was not seated all the way go figure.
Chevy Mechanic: GM Bob, ASE Certified Technician replied 4 months ago
I'm glad you found the problem .
Thank you for letting me try to help.
Have a happy holiday
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