Chevy

Chevrolet Repair Questions? Ask a Chevy Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

2010 Duramax not starting. Checked both batteries and one…

Customer Question
2010 Duramax not starting...

2010 Duramax not starting. Checked both batteries and one was bad. Replaced and truck started right up and drove it home. This morning, tried to start it and it only clicked a few times then went completely dead. Took off alternator and had it checked and it was still good. Put it back on. Turned key on and had some juice from battery but as soon as I turned the key to crank it, no juice at all. Any help would be greatly appreciated.

Mechanic's Assistant: Did you test the battery with a voltmeter? And have you ever changed one before?

Yes I have changed one. Had both batteries tested while on the truck at parts store.

Mechanic's Assistant: What is the model of your '10 Chevy?

LLY Duramax

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Replaced one bad battery. Other battery good. Removed and tested alternator at parts store. Was good. Put all back together.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That's it for now

Submitted: 8 months ago.Category: Chevy
Show More
Show Less
Ask Your Own Chevy Question
Answered in 9 hours by:
12/4/2017
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago
david craig
david craig, Auto Mechanic
Category: Chevy
Satisfied Customers: 6,024
Experience: owner/mechanic at 3D Automotive
Verified

Hi my name is ***** ***** I'll be more than happy to assist you. Please allow me a few minutes to review your information. Thank you

Ask Your Own Chevy Question
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

Hi, I'm David when the truck is running, what are the batteries voltages showing?

Ask Your Own Chevy Question
Customer reply replied 8 months ago
Hello, David. When I started having trouble it was reading 16 volts. After I changed the one battery, I noticed it was reading about 13.
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

ok, well 16 is too high and 13 is too low

Ask Your Own Chevy Question
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

you want 14.4vdc

Ask Your Own Chevy Question
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

standby a few, I would like to look at a few things.

Ask Your Own Chevy Question
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

2500 0r 3500?

Ask Your Own Chevy Question
Customer reply replied 8 months ago
Yep that's what it had been running prior to the battery problem.
Customer reply replied 8 months ago
2500
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

ok thanks

Ask Your Own Chevy Question
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

1 or 2 alternators?

Ask Your Own Chevy Question
Customer reply replied 8 months ago
I didn't realize it could possibly have 2.
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

6.6 sometime use an auxiliary alternator

Ask Your Own Chevy Question
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

here

Ask Your Own Chevy Question
Customer reply replied 8 months ago
Just 1 alternator.
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

ok,

Ask Your Own Chevy Question
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

is the vehicle starting right now?

Ask Your Own Chevy Question
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

even with a jump?

Ask Your Own Chevy Question
Customer reply replied 8 months ago
No. If I turn the key on, it will light up controls but as soon as I turn the key to crank, everything goes off and will not light up again.
Customer reply replied 8 months ago
Not even with a jump out battery charger.
Customer reply replied 8 months ago
Or battery charger
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

ok do you have a voltmeter?

Ask Your Own Chevy Question
Customer reply replied 8 months ago
Unfortunately no.
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

man, ok... then you need to remove the attached mega fuses, make sure they are corroded or cracked.

Ask Your Own Chevy Question
Customer reply replied 8 months ago
Ok. I've got an appointment I have to go to but I will look at them as soon as I get back.
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

ok. I'll bee on al day

Ask Your Own Chevy Question
Customer reply replied 8 months ago
Ok, David. Thanks
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

you bet

Ask Your Own Chevy Question
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

hows it going?

Ask Your Own Chevy Question
Chevy Mechanic: david craig, Auto Mechanic replied 8 months ago

do you still need assistance?

Ask Your Own Chevy Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a chevy mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15,659
15,659 Satisfied Customers
Experience: GM Grand Master Technician 2007. 14 years experience.

GM Tech (Cam) is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money.

Todd LRochester NY

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

GM Tech (Cam)

GM Tech (Cam)

Chevy Technician

15,659 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

Gary

Gary

Chevy Technician

9,642 satisfied customers

15 years GM master tech

Tim&#039;s Auto Repair

Tim's Auto Repair

mechanic

8,884 satisfied customers

Have owned a repair shop for 25 yrs.

Dave Nova

Dave Nova

Chevrolet Technician

7,092 satisfied customers

ASE Master Certification. GM World Class Certification

John

John

Master A.S.E Automotive technician

4,071 satisfied customers

A.S.E MasterTechnician A1-A8 w/L1,38 years experience General Motors Master Technician

Don - Mo Lurch

Don - Mo Lurch

Auto Mech / Electronics

2,953 satisfied customers

Chevrolet Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.

Ron Z.

Ron Z.

- Chevy Tech -

2,836 satisfied customers

18+yrs experience. State Inspector and Chevy Diagnostics

< Previous | Next >

Related Chevy Questions
Replaced alternator and one battery in 2003 duramax. still
replaced alternator and one battery in 2003 duramax. still don't think it is charging. … read more
mike switzer
mike switzer
721 satisfied customers
I have a 2004.5, 2500HD duramax. I just bought the duramax
I have a 2004.5, 2500HD duramax. I just bought the duramax and it was running great. I went to get in my truck, and the dome light came on without the key in the ignition. I then went to put my key in… read more
GM Tech (Cam)
GM Tech (Cam)
Chevy Technician
Vocational, Technical or Trade Scho
15,659 satisfied customers
Chevrolet Tahoe LT: 2001 Chev Tahoe LT: Will not turn over,
2001 Chev Tahoe LT: Will not turn over, numerous gauges clicking and flickering when I turn the key. Was jump started earlier this afternoon after doing the same thing; ran fine with no problems for 4… read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
Chevrolet Trailblazer LS: 04 Trailblazer LS again. Went to
04 Trailblazer LS again. Went to dinner the other night and when we leftto go home, the battery "seemed" to have died. Got a boost from a stranger. It ran ok on the way home but I did notice at one ti… read more
Randall
Randall
Auto Technician / Consultant
Vocational, Technical or Trade Scho
69 satisfied customers
2003 chevy tracker: clicking sound under the dash..my battery
I have a 2003 chevy tracker, i am hearing a clicking sound under the dash,even without the key in, my battery is also dead.… read more
Tim&#039;s Auto Repair
Tim's Auto Repair
mechanic
High School or GED
8,884 satisfied customers
I have a 2005 Silverado Crew Cab..5.3L..charging..jumped
I have a 2005 Silverado Crew Cab 5.3L and have some electrical issue going on, but no clue what the problem is below are the symptoms and issues. I realize that they could be one in the same or sepera… read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
95 blazer: After you stop and try to restart it will just crank.
I have a 95 Blazer 4.3Ltr engine. The truck will start at home no problem. After you stop and try to restart it will just crank. Normally truck fires up immediately. When it wont start if you crank it… read more
jazzmaster
jazzmaster
LEAD AUTO TECH
Vocational, Technical or Trade Scho
1,124 satisfied customers
My 03 duramax died the other day..put battery charger..Drove
My 03 Duramax died the other day and would not turn over after that. Pulled to shop put battery charger on it started up again. Drove it outside died again and will not turn over says battery not char… read more
Hal
Hal
owner/service tech
Vocational, Technical or Trade Scho
848 satisfied customers
My 02 duramax diesel when i turn..acts..clicking..noises..eddie
on my 02 duramax diesel when i turn on the key for the wait to start light it acts like the battery are dieing, and making all sorts of clicking noises. tested the batterys all are good thanks eddie… read more
zzdaryl
zzdaryl
Lead Auto Tech
Some college and advanced training
4 satisfied customers
99 Tahoe 4x4: Ran fine..my electronics went..one gear..parking lot
I drive a '99 Tahoe 4x4. Driving to work last week it died on me. Ran fine initially, halfway to work all of my electronics went out, then stayed in one gear all the way to work where it died in the p… read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
1997 chevy: our battery charge meter thing..runing..battery terminals
we have a 1997 chevy sub 1500. we recently got our a/c charged and replace a small filter and a round alumunan round thing in the same left corner of the motor where the a/c goes/work....anywho, we no… read more
Ironmike
Ironmike
ASE Master L1 performance ,Ford tech
Vocational, Technical or Trade Scho
1,773 satisfied customers
gm: 6.6L duramax lly Power Edge Juice..My alarm..chip..sounding
I have a 04.5 - 05 GM 6.6L Duramax LLY Power Edge Juice with attitue monitor. I have suddenly experienced EGT readout of 1900 this is happening as soon as I start the truck. My alarm on the chip is so… read more
MarkMax
MarkMax
High School or GED
66 satisfied customers
1991 Chevy Truck: V8..Four Wheel Drive Automatic 168000 miles..jumped
Electrical problem 1991 Chevy Truck V8 Four Wheel Drive Automatic 168000 miles on truck 6500 on new engine 91 chev k2500 5.7 350. battery dead jumped it let run for about 45 min. got to work shut off … read more
Tim&#039;s Auto Repair
Tim's Auto Repair
mechanic
High School or GED
8,884 satisfied customers
2002 Corvette: driven 17000miles..jump start..stay running..drove home
I have 2002 Corvette 67000 miles, Delco battery age?? I have driven 17000 miles never any battery problems, drove 30 miles yesterday turned car off, tried to start 1 hour later, Would not turn over, b… read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
Silverado..I jumped it with another vehicle and it started right up
I was gone for 4 months and my 2007 new body style silverado had not been started since. The battery was dead when I got back. I jumped it with another vehicle and it started right up. After I removed… read more
mlappert
mlappert
High School or GED
34 satisfied customers
2500 Suburban: stalled several times..low speed..freeway..occasionally
1997 2500 Suburban with 454 Vortec. stalled several times at low speed or at stop lights, and twice on the freeway, but kept going. Ignition will occasionally start it, or at least turn on and it says… read more
zzdaryl
zzdaryl
Lead Auto Tech
Some college and advanced training
4 satisfied customers
My 1999 Silverado just clicks rapidly when I..battery cables..tight
My 1999 Silverado just clicks rapidly when I turn the key. The battery cables are clean and tight. The battery appears to have plenty of juice. Is my starter shot?… read more
GENE
GENE
service manager/lead technician
Vocational, Technical or Trade Scho
316 satisfied customers
2003 2500 hd , 4WD , 6.6L duramax ...passenger side battery..batteries
I have a 2003 2500HD, 4WD, 6.6L duramax. The problem that I am having is with the passenger side battery boiling over. My factory batteries were replaced in 09/07 w Kragen top of their line. Six weeks… read more
Ted G.
Ted G.
Technical/Sales Trainer
Vocational, Technical or Trade Scho
4,376 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x