Chevy

Chevrolet Repair Questions? Ask a Chevy Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Remote start on my phone won’t work. No but my truck is

Customer Question
Remote start on my...

Remote start on my phone won’t work

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

No but my truck is 6months old

Mechanic's Assistant: What is the make/model/year of your car?

2016 Chevy silverado

Mechanic's Assistant: Are you fixing your Silverado yourself? What have you tried so far?

The app suggested moving the vehicle so it’s been moved several times but still no luck

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Can’t think of anything

Submitted: 7 months ago.Category: Chevy
Show More
Show Less
Ask Your Own Chevy Question
Answered in 4 hours by:
12/2/2017
Chevy Mechanic: Todd Audette, Chevy Technician replied 7 months ago
Todd Audette
Todd Audette, Chevy Technician
Category: Chevy
Satisfied Customers: 427
Experience: Chevrolet Technician
Verified

Hi my name is ***** ***** i will assist you with your Silverado but i'm going to need a little more info

Ask Your Own Chevy Question
Chevy Mechanic: Todd Audette, Chevy Technician replied 7 months ago

First being ...how many miles are on your truck

Ask Your Own Chevy Question
Customer reply replied 7 months ago
48678
Chevy Mechanic: Todd Audette, Chevy Technician replied 7 months ago

Does the remote start work with the vehicles remote?

Ask Your Own Chevy Question
Customer reply replied 7 months ago
it doed
Customer reply replied 7 months ago
the remote start works
Chevy Mechanic: Todd Audette, Chevy Technician replied 7 months ago

I just looked for any GM related service bulletins for this concern and found none. Maybe try uninstalling and reinstalling the App?

Ask Your Own Chevy Question
Customer reply replied 7 months ago
How can I uninstall theonstsr app?
Customer reply replied 7 months ago
Ok Todd , no luck with correcting my problem , kindly refund my money and forget it !
Chevy Mechanic: Todd Audette, Chevy Technician replied 7 months ago

I haven't taken any money fro you. You need to take your vehicle to the dealer

Ask Your Own Chevy Question
Customer reply replied 7 months ago
You may not be aware it cost me about 48 $ to talk to you
Chevy Mechanic: GM Bob, ASE Certified Technician replied 7 months ago
GM Bob
GM Bob, ASE Certified Technician
Category: Chevy
Satisfied Customers: 1,232
Experience: 30 plus years. experience as GM technician, ASE Master Technician and GM Certified.
Verified

Hello my name is ***** ***** you still need help?

Can you post your VIN?

Ask Your Own Chevy Question
Chevy Mechanic: GM Bob, ASE Certified Technician replied 7 months ago

Has it ever worked before?

Ask Your Own Chevy Question
Customer reply replied 7 months ago
Thanks , I don’t feel confident that you can help me unless I pay more
Chevy Mechanic: GM Bob, ASE Certified Technician replied 7 months ago

We only get paid when you rate us.

Let me try to help.

If I can't help I will request a refund for you.

Thank you

Ask Your Own Chevy Question
Chevy Mechanic: GM Bob, ASE Certified Technician replied 7 months ago

Does you ONSTAR work?

If not that is your problem.

If it does need to contact OnStar by pressing the blue OnStar button or a Connection Center Advisor(###) ###-#### to have the phone application manually activated

Ask Your Own Chevy Question
Customer reply replied 7 months ago
Ya Bob I see the charges already on my visa and I’m not interested in any more , thanks
Chevy Mechanic: GM Bob, ASE Certified Technician replied 7 months ago
I will request a refund for you.
Maybe we can help you next time.
Thank you
Ask Your Own Chevy Question
Customer reply replied 7 months ago
Thanks Bob
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a chevy mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask GM Bob Your Own Question
GM Bob
GM Bob
GM Bob, ASE Certified Technician
Category: Chevy
Satisfied Customers: 1,232
1,232 Satisfied Customers
Experience: 30 plus years. experience as GM technician, ASE Master Technician and GM Certified.

GM Bob is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I was having a terrible problem with the wheel bearings on my 98 Chevy Cavalier and I suspect that using this website saved me plenty of time and money.

Todd LRochester NY

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

GM Tech (Cam)

GM Tech (Cam)

Chevy Technician

15,659 satisfied customers

GM Grand Master Technician 2007. 14 years experience.

Gary

Gary

Chevy Technician

9,621 satisfied customers

15 years GM master tech

Tim&#039;s Auto Repair

Tim's Auto Repair

mechanic

8,884 satisfied customers

Have owned a repair shop for 25 yrs.

Dave Nova

Dave Nova

Chevrolet Technician

7,092 satisfied customers

ASE Master Certification. GM World Class Certification

John

John

Master A.S.E Automotive technician

4,071 satisfied customers

A.S.E MasterTechnician A1-A8 w/L1,38 years experience General Motors Master Technician

Don - Mo Lurch

Don - Mo Lurch

Auto Mech / Electronics

2,948 satisfied customers

Chevrolet Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics.

Ron Z.

Ron Z.

- Chevy Tech -

2,822 satisfied customers

18+yrs experience. State Inspector and Chevy Diagnostics

< Previous | Next >

Related Chevy Questions
I want to find out if my new Samsung S9+ is compatible to
Hello my name is ***** ***** I want to find out if my new Samsung S9+ is compatible to charge wirelessly in the 2016 Chevy Silverado 1500 LT Crewcab? … read more
George H.
George H.
Technician
Associate Degree
18,979 satisfied customers
It won't start. No the batteries appear to be brand new.
It won't start JA: Have you checked the battery, particularly the terminal connections? Are they corroded? Customer: No the batteries appear to be brand new JA: What is the model/year of your Chevy? C… read more
Amedee
Amedee
Automotive Consultant
Vocational, Technical or Trade Scho
19,176 satisfied customers
I changed the battery now it won't turn over. I did before
I did before and I had to pull a fuse to get it to work. Now I tried this but no go. … read more
Chris (aka- Moose)
Chris (aka- Moose)
Vocational, Technical or Trade School
49,754 satisfied customers
It won't start shows a lock and engine light. I shut it off
I shut it off came out a few minutes later won't start … read more
Amedee
Amedee
Automotive Consultant
Vocational, Technical or Trade Scho
19,176 satisfied customers
Will not shift into park. 2002 no. Silverado 1500. No no
will not shift into park JA: How old is the transmission? Have you noticed any leaking? Customer: 2002 no JA: What is the model of your '02 Chevy? Customer: Silverado 1500 JA: Are you fixing your Silv… read more
Chris (aka- Moose)
Chris (aka- Moose)
Vocational, Technical or Trade School
49,754 satisfied customers
My dvd screen isn't working on my 2010 Chevy traverse it's
My dvd screen isn't working on my 2010 Chevy traverse it's played fine since I bought it haven't used it since they replaced the engine the remote that came with it is completely rusted and can't use … read more
Don - Mo Lurch
Don - Mo Lurch
Auto Mech / Electronics
Vocational, Technical or Trade Scho
2,948 satisfied customers
Oil pressure low. One day old no check engine light. 04
oil pressure low JA: How old is your oil pump? Has the check engine light come on? Customer: one day old no check engine light JA: What is the model/year of your Chevy? Customer: 04 silverado JA: Are … read more
Chris (aka- Moose)
Chris (aka- Moose)
Vocational, Technical or Trade School
49,754 satisfied customers
Truck been sitting all summer.... started ... check engine
Truck been sitting all summer.... started ... check engine on codes are PO700,PO848,P1713,PO848,PO307,PO700. Chevy 2001 2500HD 8.1ltr with Allison 94,000 miles . … read more
Chris (aka- Moose)
Chris (aka- Moose)
Vocational, Technical or Trade School
49,754 satisfied customers
Well truck was parked for several day,s went to move it and
well truck was parked for several day,s went to move it and it barely started drove about 1/4 mile to fron of house now wont start at all will turn over and try to run with starting fluid have checked… read more
Chris (aka- Moose)
Chris (aka- Moose)
Vocational, Technical or Trade School
49,754 satisfied customers
Fuel gauge is not working. starts great. gas mileage is
yes. fuel sending unit reads between 41-250ohms. vehicle harness reads 5v on the purple wire. truck remains on "E" except on the initial key turn after being off for approx. 10 min. at this time the gauge will start to rise almost to 1/4 and drops immediately to Empty.(tank has has been 1/2 to full at that time. … read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
869 satisfied customers
2016 silverado 2500 duramax. no power at the aux pin of the
2016 silverado 2500 duramax. no power at the aux pin of the 7 pin trailer connection. Everything else on the trailer harness works fine. do i have to connect a wire under the hoood like the older mode… read more
GM Bob
GM Bob
ASE Certified Technician
High School or GED
1,232 satisfied customers
I have a new 2016 Chevy Suburban LTZ. When using the remote
I have a new 2016 Chevy Suburban LTZ. When using the remote vehicle start, the rear A/C doesn't blow from the overhead vents. It just seems to blow in the back from below somewhere. I have a 2007 & 20… read more
Gary
Gary
Senior Technician
Vocational, Technical or Trade School
97 satisfied customers
New key fobs purchased and programmed, but once they leave
new key fobs purchased and programmed, but once they leave the truck they will not work. 2007 Chevy Silverado. want is the answer to my problem… read more
Chris (aka- Moose)
Chris (aka- Moose)
Vocational, Technical or Trade School
49,754 satisfied customers
I have a gm key fob from a different vehicle and was wanting
I have a gm key fob from a different vehicle and was wanting to know if I could reprogram it for a 2009 Chevy Silverado and if so how do I do it … read more
Gary
Gary
Senior Technician
Vocational, Technical or Trade School
97 satisfied customers
MS. I have a 1997 chevy Silverado 5.7 that sometimes wont
hey MS.Wilson I have a 1997 chevy Silverado 5.7 that sometimes wont start. When it first started the guy told me it was my fuel filter so I changed that about 6months ago problem persisted so I was to… read more
Ryan Schott
Ryan Schott
76 satisfied customers
I am trying to install my bully dog tune on my 2016 chevy
i am trying to install my bully dog tune on my 2016 chevy sliverado and it keeps giving me a 007 invalid region code when i go to install the tune … read more
sprinkles08
sprinkles08
Technician
High School or GED
17,759 satisfied customers
I just bought a fob 07 Chevy 2500 hd. How do I program it to
I just bought a fob for my 07 Chevy 2500 hd. How do I program it to my truck? Is there a reprogram fob option?… read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
Chevrolet Silverado 1500: I am trying to program key fob for
I am trying to program key fob for 2007 silverado I cant seem to get the relearn key to appear in the dic. I followed the instructions and dose not appear… read more
Dave Nova
Dave Nova
Chevrolet Technician
Associate Degree
7,092 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x