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I'm trying to figure it out what went wrong on 1999 chevy…

Customer Question
Hello, I'm trying to...

Hello, I'm trying to figure it out what went wrong on 1999 chevy k3500 diesel 6.5L. it crank but wont start, I put new glow plug, 2 new batteries, alternator worked good which I have it free text on it and pass 3 times. So what happen is that I took it wash at car wash and then had hard time get it started and finally got it started but somehow had black backfire out of exhaust when get it started. so I don't know whats next to do.

Mechanic's Assistant: Have you checked the fuel supply? And are all the spark plugs working?

How can I check the fuel supply? glow plugs are brand new

Mechanic's Assistant: What is the model of your '99 Chevy?

K3500 pick up

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Yes myself and I did changed glow plugs and new batteries

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I'm trying to figure it out how to get it starting on the truck

Submitted: 8 months ago.Category: Chevy
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Answered in 46 minutes by:
11/17/2017
Chevy Mechanic: Gabriel Grey, Auto Service Technician replied 8 months ago
Gabriel Grey
Gabriel Grey, Auto Service Technician
Category: Chevy
Satisfied Customers: 448
Experience: Master Service Technician
Verified

Good morning, I hope you are doing great today. My name is***** am a GM master technician and would be happy to assist you with this.

Once you got the truck running and it blew the black smoke did it set a check engine light?

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Customer reply replied 8 months ago
It didn't show at all
Customer reply replied 8 months ago
I let u know I'm deaf and can't talk on live
Chevy Mechanic: Gabriel Grey, Auto Service Technician replied 8 months ago

Not a problem, we do not need to talk on the phone. Texting will be fine. Do you have access to a compression/fuel tester?

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Customer reply replied 8 months ago
No, I let u know its diesel
Chevy Mechanic: Gabriel Grey, Auto Service Technician replied 8 months ago

Yes I know, but diesels still need to be tested for similar things. I will opt out and let someone else help out with this

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