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Radio is on but no sound, won't turn off or change channe8.

Customer Question
Radio is on but...

Radio is on but no sound, won't turn off or change channe8

Mechanic's Assistant: Have you checked the fuse?

Yes

Mechanic's Assistant: What is the model/year of your Chevy?

2008 Chevy 2500

Mechanic's Assistant: Are you fixing your 2500 yourself? What have you tried so far?

Just checked all fuses associated with the radio

Submitted: 10 months ago.Category: Chevy
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Answered in 2 minutes by:
9/25/2017
Chevy Mechanic: Jerry Newton, Chevy Technician replied 10 months ago
Jerry Newton
Jerry Newton, Chevy Technician
Category: Chevy
Satisfied Customers: 5,694
Experience: ASE Master Technician, L1, Master GM Technician. Over 20 years of bumper to bumper GM experience.
Verified

This is going to be a radio failure, the radio is self-contained and should respond to button presses and things like that. If it's lit up but you can't control it, you have a bad radio.

You can get a replacement from a junkyard, they aren't very expensive, but you will need your dealer to put a scan tool to a replacement radio and unlock it, it won't work until you do this. They'll probably charge you a nominal fee for this service, but this is still a very affordable way to get your radio working again.

Please take the time to rate my answers, that's how I get compensated. If you have further questions, I am happy to follow up with you.

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