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Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15201
Experience:  GM Grand Master Technician 2007. 14 years experience.
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Won't start. Completely dead. Jumped it and still nothing.

Customer Question

Won't start. Completely dead. Jumped it and still nothing. No click when I turn the key.
JA: Is the car in "Park" or "Neutral?" Do you know if your car has a "wheel lock" feature?
Customer: Park.
JA: What is the model/year of your Chevy?
Customer: 2009 Chevy Silverado.
JA: Are you fixing your Silverado yourself? What have you tried so far?
Customer: Yes. It started right up this morning. Went to the grocery store, finished shopping, and it was completely dead. Walked home to get my car. Jumped it and still dead. No click when I turn the key.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No.
Submitted: 1 month ago.
Category: Chevy
Expert:  AMEDEE replied 1 month ago.

Hello and welcome!

My name isCustomerand I can assist you with your question.

Expert:  AMEDEE replied 1 month ago.

I am very sorry your having this issue with your vehicle.

I will try my best to answer all of your questions.

However, before we get started, please let me mention a few things.

1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.

2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.

3. Please understand that I am here to help.

Expert:  AMEDEE replied 1 month ago.

Do the headlights, dome lights and brake lights work?

What is the battery voltage at?