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Dan, Technician
Category: Chevy
Satisfied Customers: 24587
Experience:  Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database
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Lights will not turn off, headligjts, headlights, 2004

Customer Question

lights will not turn off
JA: Just to clarify, what are the exact lights you're talking about?
Customer: headligjts
JA: What is the model/year of your Chevy?
Customer: headlights
JA: What year is your Chevy?
Customer: 2004 impala
JA: Are you fixing your Impala yourself? What have you tried so far?
Customer: I just got home work and I noticed I can't turn the lights off
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Chevy
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 1 month ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Dan replied 1 month ago.

Hello, my name is ***** ***** I'm here to help get your problem solved.

Expert:  Dan replied 1 month ago.

Is it hi beams or low beams stuck on?

Expert:  Dan replied 1 month ago.

This most likely means the headlamp relay has failed Relay is located on interior fuse box left of dash. Remove relay to see if it shuts off lights. Here is a picture of relay, let me know how it goes or if you have more questions. Thanks.


Expert:  Dan replied 1 month ago.

Ever get it figured out?