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The radio has no sound. stock, 2004 Z71, Tahoe, I have not…

Customer Question
The radio has no...

The radio has no sound.

Mechanic's Assistant: Is this an aftermarket stereo, or did it come with the car?

Stock

Mechanic's Assistant: What is the model/year of your Chevy?

2004 Z71

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Tahoe

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I have not tried anything, I do not know where to start

Submitted: 11 months ago.Category: Chevy
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Answered in 4 minutes by:
9/7/2017
Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 11 months ago
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15,659
Experience: GM Grand Master Technician 2007. 14 years experience.
Verified

Hello there, I am CAm.

Quick question to start this off, do you still get your system sounds like the key in cylinder alarm, signal light clicks and such?

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Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 11 months ago

Strange then, to get system chimes but no radio sounds suggests the radio itself, not the amp. Have you verified then both AM and FM, as well as CD have no sound?
How did this issue start?

Also can you post your Vin so I can see exactly what option you have for radio and amp configuration?

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