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Dan, ASE Certified Technician
Category: Chevy
Satisfied Customers: 1695
Experience:  Auto Technician
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The radio is locked, I don't have the code, 2011 Chevy

Customer Question

Hi, the radio is locked
JA: How many miles are on the car? Has this ever happened before?
Customer: I don't have the code
JA: What is the model/year of your Chevy?
Customer: 2011 Chevy equinox with 117k miles
JA: Are you fixing your Equinox yourself? What have you tried so far?
Customer: I tried to hold number 2 and 3 down for code and it didn't work
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Chevy
Expert:  Dan replied 2 months ago.

You can connect this adapter to the radio and that will unlock the radio. Otherwise your only other option is to bring to the dealer. They are the only ones with the capable scan tools that will be able to unlock this for you.

Please reply to this if you need more help and we can continue this conversation. This does not have to be my only answer. If you are satisfied with my service, please rate at the top of the screen. Rating does not close out your question. Remember, sometimes it is difficult to completely diagnose your vehicle without being there, but I will try to give you the best answer I can.

Please Rate 5 stars and it would be greatly appreciated.

Thank you.