How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15201
Experience:  GM Grand Master Technician 2007. 14 years experience.
10949255
Type Your Chevy Question Here...
GM Tech (Cam) is online now
A new question is answered every 9 seconds

The car wont start, it was fine yesterday... and when I went

Customer Question

the car wont start
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: it was fine yesterday... and when I went to it just now.. the key is locked in there and wont even come out either.. its in the ACC postion. Wont even let me turn it back either
JA: What is the model/year of your Chevy?
Customer: 2009 chevy traverse
JA: Are you fixing your Traverse yourself? What have you tried so far?
Customer: I don't know where to start... I need to know why this is happening first
JA: Anything else you want the mechanic to know before I connect you?
Customer: is this service something we pay for?
Submitted: 2 months ago.
Category: Chevy
Customer: replied 2 months ago.
The car was fine yesterday, been using it all week. left the keys in the car and when i went out to leave, it wont start, its in park, its in the ACC position, I cant even turn it back. I even tried locking and unlocking the doors, nothing. Its like the car is completely dead
Expert:  TECHPRO49 replied 2 months ago.

Hello my name is ***** ***** I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. I would do a double check on the battery and the terminals and make sure you have 12v and ground to the system

Customer: replied 2 months ago.
I already got it figured out... had my dad come cuz it was too long of a wait for you. Thanks!
Expert:  TECHPRO49 replied 2 months ago.

you mean the 10 mins it took to respond, thanks for the kind words!