How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JOHN aka Eauto Your Own Question
JOHN aka Eauto
JOHN aka Eauto, The Car Guy
Category: Chevy
Satisfied Customers: 16011
Experience:  ase tech
Type Your Chevy Question Here...
JOHN aka Eauto is online now
A new question is answered every 9 seconds

The service airbag light is on and there are no DIC codes,

Customer Question

the service airbag light is on and there are no DIC codes
JA: Is anything interfering with the seatbelt latch?
Customer: no. light just came on
JA: What is the model/year of your Chevy?
Customer: 2007 Tahoe LTZ
JA: Are you fixing your Tahoe yourself? What have you tried so far?
Customer: tried looking for ground wire faults
JA: Anything else you want the mechanic to know before I connect you?
Customer: everything else seems normal
Submitted: 11 days ago.
Category: Chevy
Expert:  JOHN aka Eauto replied 11 days ago.

Hi . Thank you for asking your question on JustAnswer.
what scan tool are you using?

Customer: replied 11 days ago.
Autel MaxiScan MS300 CAN Diagnostic Scan Tool for OBDII Vehicles
Customer: replied 11 days ago.
no call. prefer email.
Customer: replied 11 days ago.
or this chat
Expert:  JOHN aka Eauto replied 11 days ago.

that scan tool is a basic engine code reader... a code reader or scan tool with air bag functions would be required to pull air bag codes

When the air bag light is on the air bag system has a falfunction and will no longer work until its repaired. So the system needs to be scanned with a computer for trouble codes. Once the trouble code is retrieved there is a test cahrt for that compnent. It will then need some manual testing to determine the root or cause of failure and repaired. The light will not go off and the air bags will not work until the problem is corrected