How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15201
Experience:  GM Grand Master Technician 2007. 14 years experience.
10949255
Type Your Chevy Question Here...
GM Tech (Cam) is online now
A new question is answered every 9 seconds

I have a 2005 Chevy equinox with the no crank no start

Customer Question

I have a 2005 Chevy equinox with the no crank no start condition I need the steps to diagnose this condition. I have a multi meter and I am able to view live data but I do not have bidirectional commands.
Submitted: 3 months ago.
Category: Chevy
Expert:  david craig replied 3 months ago.

Hi Im David, thanks for visiting the site. Can you hear the fuel pump running for a few seconds when you turn the key on?

Expert:  david craig replied 3 months ago.

are you there?

Customer: replied 3 months ago.
Sorry I sent this question right before leaving my shop that day. I'll be back in my shop tomorrow.I'll check to hear the fuel pump, but the car does not even crank to start. As if the signal to the starter is compromised.The circuit to the starter itself is complete, I am able to activate the starter from its relay with a jumper wire.
Expert:  david craig replied 3 months ago.

ok, so its not even cranking. unless you jumper the relay from 30 to 87?

Expert:  david craig replied 3 months ago.

also have you tried to start it in neutral?

Customer: replied 3 months ago.
Correct, and neutral makes no difference. Headed to shop now
Expert:  david craig replied 3 months ago.

ok, im going be to heading to mine shortly ,ill catch up with you then

Customer: replied 3 months ago.
Ok
Expert:  david craig replied 3 months ago.

whats up?

Customer: replied 3 months ago.
I'm waiting for some sort of diagnostic advice ... last we left off, we established that it is a no crank no start condition. Neutral does not make a difference.
Expert:  david craig replied 3 months ago.

got any fault codes?

Expert:  david craig replied 3 months ago.

Heres a note

Customer: replied 3 months ago.
No codes. I'm assuming it's somewhere in the ignition switch circuit? Since I can crank it from the relay but not the key? (Turning key does everything else it should such as radio etc
Expert:  david craig replied 3 months ago.

shoot the wire from the relay to the ignition switch for continuity

Customer: replied 3 months ago.
I will follow the instructions from that note and report back the the results
Customer: replied 3 months ago.
Ok I'll do that first, then the note
Customer: replied 3 months ago.
Just to be safe, I'm running a wire from which pin to which pin in the fuse box
Expert:  david craig replied 3 months ago.

standby

Expert:  david craig replied 3 months ago.

hows it going?