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Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15201
Experience:  GM Grand Master Technician 2007. 14 years experience.
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It won't start. We had cold weather last night. 0 degrees. I

Customer Question

It won't start. We had cold weather last night. 0 degrees. I tried to start it using the remote this morning. Tried to jump it and it won't turn over.
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: No, I pulled them are clean and secure.
JA: What is the model/year of your Chevy?
Customer: 2011 Silverado.
JA: Are you fixing your Silverado yourself? What have you tried so far?
Customer: So far, I tried to jump it and clean the battery terminals.
JA: Anything else you want the mechanic to know before I connect you?
Customer: It always started well. This is the first time.
Submitted: 7 months ago.
Category: Chevy
Expert:  AMEDEE replied 7 months ago.

Hello and welcome!

My name isCustomerand I can assist you with your question.

Expert:  AMEDEE replied 7 months ago.

I will try my best to answer all of your questions.

However, before we get started, please let me mention a few things.

1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.

2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.

3. Please understand that I am here to help you anyway I can.

Are you saying the engine does not crank over correct?

Are you looking for possible causes?

Can I start by getting your VIN?

Thank you!