How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask nelson freitas Your Own Question
nelson freitas
nelson freitas,
Category: Chevy
Satisfied Customers: 57
Experience:  AutomotiveTechnician at brantford toyota
96947379
Type Your Chevy Question Here...
nelson freitas is online now
A new question is answered every 9 seconds

Check engine light came on. haven't checked codes yet. 2013

Customer Question

check engine light came on. haven't checked codes yet. 2013 duramax
JA: Does the light stay on, or does it blink?
Customer: stays on
JA: What is the model of your '13 Chevy?
Customer: 2013 Silverado 2500
JA: Are you fixing your Silverado yourself? What have you tried so far?
Customer: tried nothing yet except to check the fuel cap (ok)
JA: Anything else you want the mechanic to know before I connect you?
Customer: less than 30,000 miles
Submitted: 6 months ago.
Category: Chevy
Expert:  nelson freitas replied 6 months ago.

Hello,

Thanks for using Just Answer, my name is ***** ***** I have been an automotive technician for over 12 years, and I am currently working at a Toyota dealership.

Have you been experiencing any drive-ability issues? unfortunately I wont be much help without knowing the code as to why the light turned on. Do you know of anyone with a code reader? Also many parts store and some garages are willing to scan the light for free for you and will let you know what code is stored for free.

Once you are able to retrieve the code, please let me know what is stored, I would like to help you.

Nelson

Expert:  nelson freitas replied 6 months ago.

Hello,

Do you require any further assistance with this problem?

If so please let me know, I'ld like to help.

Nelson

Customer: replied 6 months ago.
Warranty issue. Bad DEF temp sensor
Expert:  nelson freitas replied 6 months ago.

ok, I'm glad you were able to get it repaired under warranty.

If you have any other questions, please don't hesitate to ask.

Nelson

Also If I have been helpful please leave feedback accordingly, Thank you