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Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15201
Experience:  GM Grand Master Technician 2007. 14 years experience.
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Both low beams went at the same time. replaced the lamps, no

Customer Question

both low beams went at the same time. replaced the lamps, no luck, no lows or daytime, just high when the switch is in the ON position
JA: What is the model/year of your Chevy?
Customer: 97 chevy c1500
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: changed both head lamps
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Chevy
Expert:  AMEDEE replied 6 months ago.

Hello and welcome!

My name isCustomerand I can assist you with your question.

Expert:  AMEDEE replied 6 months ago.

I will try my best to answer all of your questions.

However, before we get started, please let me mention a few things.

1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.

2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.

3. Please understand that I am here to help you anyway I can.

Have you checked for power and ground to the low beams?

Can I start by getting your VIN?

Thank you!