How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15201
Experience:  GM Grand Master Technician 2007. 14 years experience.
10949255
Type Your Chevy Question Here...
GM Tech (Cam) is online now
A new question is answered every 9 seconds

It is using oil. but it does fine until it is almost time

Customer Question

it is using oil. but it does fine until it is almost time for a oil change ,then it will be anywhere from a one haif quart ,to aquart or two quarts low, this vehicle has been serevisied just like the book says.
JA: When was your last oil change?
Customer: today
JA: What is the model/year of your Chevy?
Customer: 2013 chevy equinox
JA: Are you fixing your Equinox yourself? What have you tried so far?
Customer: I went to the dealer today, they want to track consum pation,my mechanics word is not enough.it made a trip to smoky moutains last weekend and was a quart low when I got back.
JA: Anything else you want the mechanic to know before I connect you?
Customer: this is not the first time it has been low after atrip or lengthy driving.
Submitted: 8 months ago.
Category: Chevy
Expert:  Joshua Haynes replied 8 months ago.

Hi, my name is ***** ***** I will assist you. I just have a few simple questions: How many miles do you have on your equinox? How long to you go between oil changes? And, Have you been using the Dexos 5w30 grade synthetic oil?

Customer: replied 8 months ago.
this vehicle has had the service done exactly like the book says and yes we are using the correct oil and service has been done by a certified mechanic. my husband was a mechanic and was very mticlious about his vechiles.
Customer: replied 8 months ago.
this vechile ha exactly 49403 miles
Customer: replied 8 months ago.
you have my information where is my answer??
Customer: replied 8 months ago.
I am still waiting for an answer