How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: Chevy
Satisfied Customers: 22988
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
Type Your Chevy Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

Turn key in ignition, no start, no crank. Leave key forward

Customer Question

Turn key in ignition, no start, no crank. Leave key forward door bell rings and says service 4wd.
JA: Is the car in "Park" or "Neutral?" Do you know if your car has a "wheel lock" feature?
Customer: It's a silverado. Yes, it is in park.
JA: What year is your Silverado?
Customer: 2003
JA: Are you fixing your Silverado yourself? What have you tried so far?
Customer: Brought to dealership with same issue less than a month ago, $400 later, a new starting relay and same problem it had earlier.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 10 months ago.
Category: Chevy
Expert:  Marvin the Mechanic replied 10 months ago.

Do you know if there are any codes for the transfer case?

Customer: replied 10 months ago.
I don't have a $5000 code reader.
Customer: replied 10 months ago.
No codes that I was informed about.
Expert:  Marvin the Mechanic replied 10 months ago.

There are ways to get the codes read for free. Some of the parts stores will read codes for you. So you do not need to have a scanner.

Customer: replied 10 months ago.
my truck won't start; therefore an auto parts store cannot be brought to my house.
Customer: replied 10 months ago.
I'm going to try and get a code off the truck soon, my neighbor has a reader.
Expert:  Marvin the Mechanic replied 10 months ago.

When you try to start it does the security light come on? This is a yellow light which says security or a picture of a lock.

Customer: replied 10 months ago.
this site is a waste of my time; as a "professional" mechanic, you've asked me more questions than I've asked you
Expert:  Marvin the Mechanic replied 10 months ago.

We need to ask questions so that we can help you diagnosis and fix your car. Most problems that are asked here are not easy as do this. With electrical issues, there can be many problems with many different symptoms.

Customer: replied 10 months ago.
OBD diagnostics have been done, security light does not stay on, repositioning of ignition switch, and a new starting relay. I believe it has something to do with the communication and resistance between the I/M, PCM and ECM.
Expert:  Marvin the Mechanic replied 10 months ago.

The communication could be the problem. Without a scan tool this will be hard to check. Also if there is a communication problem there should be codes in the body control module. The body control module is the module that wakes up the other modules.

Expert:  sprinkles08 replied 9 months ago.

Hello and welcome to JustAnswer!

There are dozens of possible causes for your condition and it will take some electrical testing to determine what is going on. The service four wheel drive message could be unrelated, but it may indicate there is a bus communication issue on the vehicle. The modules communicate over a wired network and if the network shorts to power or ground or is corrupted it will prevent communication. A full capability scan tool may be necessary to diagnose the issue, and it's definitely going to take some electrical testing.

Was the service four wheel drive warning coming on while the engine was still starting?