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Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15201
Experience:  GM Grand Master Technician 2007. 14 years experience.
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It's my daughters, husband disconnected battery to change

Customer Question

It's my daughters, husband disconnected battery to change headlight and it seems it triggered the safelock system.
JA: Have you changed a battery before?
Customer: They just got this car, and were not familiar with the pathlock security
JA: What is the model/year of your Chevy?
Customer: 2007 Impala
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Dealership told them to wait ten minutes to see if it cleared itself. and if not it has to be towed to a dealership to get computer reprogramed.
JA: Anything else you think the mechanic should know?
Customer: Not really, I understand all the lights are working, radio, etc., but it wont let them start the engine.
Submitted: 11 months ago.
Category: Chevy
Expert:  AMEDEE replied 11 months ago.

Hello and welcome! My name isCustomerand I can assist you with your question. Have you tried the relearn procedure yet?