my 2008 chevy duramax broke down in Healy Alaska due to the code P2463 soot accumulation particulate filter restriction. We had to abandon the truck to get home and I have to figure a way to go get it. What does this mean and what do I need to get to make the truck run again? I want to go there with the right parts thanks
JA: How many miles are on the car? How has your mileage been lately?
Customer: about 56,000 miles. we just put on about 1500 miles on this current trip
JA: What is the model of your '08 Chevy?
Customer: 2500 sierra 4 door***** It is the work truck model
JA: Are you fixing your Sierra yourself? What have you tried so far?
Customer: nothing because we have no parts there
JA: Anything else you want the mechanic to know before I connect you?
Customer: the truck went into engine
safe mode and will only drive like 20 or 25 miles per hour. We did reset the codes once but that only worked for a few minuets