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Will not turn over with key and turn signals do notwork : 04

Customer Question
will not...
will not turn over with key and turn signals do notwork
JA: Sometimes things that you think will be really complicated end up being easy to fix with Chevy. The Chevy Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: 04 duramax.batterys arehot replaced ignition switch.all lights work including dash
JA: Are you hoping to fix this yourself?
Customer: yes
JA: Great! What have you tried so far?
Customer: what haven't itried..not gettingpower to start relay when turning switch.i can jump thestarter with screwdriver and itwill crank
JA: Is there anything else important you think the Chevy Mechanic should know about your Chevy?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Chevy Mechanic about your situation and then connect you two.
Submitted: 1 year ago.Category: Chevy
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Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 12 minutes by:
5/28/2016
Chevy Mechanic: Eric, Automotive Repair Shop Manager replied 1 year ago
Eric
Eric, Automotive Repair Shop Manager
Category: Chevy
Satisfied Customers: 32,817
Experience: 20+ yrs. experience as repair shop manager and technician.
Verified

HI,

Ok, I need to get the last 8 of the vin number to pull the starting schematics

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Customer reply replied 1 year ago
4f106486
Chevy Mechanic: Eric, Automotive Repair Shop Manager replied 1 year ago

HI,

Well, for some reason my wiring diagram is not matching up with the connector pinouts for the different components we need to check, which means I could steer you wrong on the testing. I will opt out and see if another expert has the correct diagrams and connector pinouts

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Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 1 year ago
AMEDEE
AMEDEE, CHEVY TECHNICIAN
Category: Chevy
Satisfied Customers: 26,816
Experience: ASE certified tech ADVANCED LEVEL SPECIALIST. Wisconsin certified emissions state inspector
Verified

Hello and welcome! Different Expert here. Can I start by getting your entire VIN? Thank you!

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Customer reply replied 1 year ago
need response now. not 24hrs
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 1 year ago

Hello and welcome! Different Expert here. Can I start by getting your entire VIN? Thank you!

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Customer reply replied 1 year ago
thank you
Customer reply replied 1 year ago
1gcjk33104f106486
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 1 year ago

Thank you. Are there any codes in the computer? Are there any anti theft or security lights on or flashing on the dash with the key on?

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Customer reply replied 1 year ago
no no
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 1 year ago

Have you checked for power down at the starter?

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Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 1 year ago

And what were the readings/results?

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Customer reply replied 1 year ago
I have poweratstarter. I can jump itoffwithscrewdriver
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 1 year ago

This would mean that there is no power getting to the starter.

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Customer reply replied 1 year ago
I can apply power topurple wire andtruck will start.There is power from thebattery at starter
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 1 year ago

again, this would mean that there is no power getting to the starter from the starter relay.

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Customer reply replied 1 year ago
I told all ofthisto the screener
Customer reply replied 1 year ago
correct. Idohave constant 12v atstarter relay
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 1 year ago

On how many terminals? One or two (with the key in the CRANK position)

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Customer reply replied 1 year ago
With key incrank, justtheoneconstant
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 1 year ago

Are you sure that the fuses are good?

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Customer reply replied 1 year ago
Have checked them probably 2 dozen times today.Also No turn signals
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 1 year ago

And has the PNP switch been replaced?

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Customer reply replied 1 year ago
Not today butr yes.The shift indicator is working.I even tried tostartinneutral
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 1 year ago

Then you should be getting TWO powers going into the starter relay (on the female terminals) with the key in the CRANK position. Look at the wiring diagram I sent

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Customer reply replied 1 year ago
My keyboard is messing upalso asyou can
Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 1 year ago

Then the ECM grounds the third wire which closes the contacts inside the relay which allows power down to the starter. OF course you will need to check for this as well

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Chevy Mechanic: AMEDEE, CHEVY TECHNICIAN replied 1 year ago

Feel free to accept my offer and call me now so we can talk.

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Customer reply replied 1 year ago
I request another expert
Customer reply replied 1 year ago
no phone call. another expert please
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AMEDEE
AMEDEE
AMEDEE, CHEVY TECHNICIAN
Category: Chevy
Satisfied Customers: 26,816
26,816 Satisfied Customers
Experience: ASE certified tech ADVANCED LEVEL SPECIALIST. Wisconsin certified emissions state inspector

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