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Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15201
Experience:  GM Grand Master Technician 2007. 14 years experience.
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My son has a 2102 cruze 5 speed. The other day he drove it,

Customer Question

My son has a 2102 cruze 5 speed. The other day he drove it, came back shut it off, and then wanted to restart it to move it and nothing. turns the key dash lights go out. he replaced the neutral safty switch, or clutch switch this morning, still nothing.
JA: Thanks. Can you give me any more details about your issue?
Customer: yes when you turn the key the starter doesnt kick in we cant hear anything. the batter termanals are clean the battery says 12.4, so we are not sure
JA: OK got it. Last thing — Chevy Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Chevy
Expert:  Jared D replied 1 year ago.

Is anything else acting up? Fuel gauge, radio, airbag light (when the key is first turned to on)?

Do you have a scan tool to check for communication with the PCM?

Expert:  Jared D replied 1 year ago.

Do you have a spare key that you could try?

Customer: replied 1 year ago.
Nothing else is acting up. Yes he tried his other key. No we do not have a scan tool I have a body shop not mechanic shop. Bummer. I do know that his fan has been running all the time for awhile now. If that means anything.
Expert:  Jared D replied 1 year ago.

It sounds like either a PCM issue or a short somewhere.

Have you checked the starter relay and the 30 amp starter fuse?

Customer: replied 1 year ago.
The relay clicks but I will check the fuse.
Expert:  Jared D replied 1 year ago.

Any voltage reading at the starter?

Customer: replied 1 year ago.
Haven't got that far but we will now
Expert:  Jared D replied 1 year ago.

One thing you might try:

Unplug the coolant temp sensor from the side of the radiator.

If this sensor is shorted internally and telling the PCM that the car is overheating it would cause the fan to run constantly and could prevent the starter from engaging.

Expert:  Jared D replied 1 year ago.

If your car has the 1.6l engine the sensor is in the back of the engine block.