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MY 2015 CHEVY TAHOE INFORMATION DISPLAY SYSTEM WENT

Customer Question
COMPLEATLY BLANK AND WILL NOT...
MY 2015 CHEVY TAHOE INFORMATION DISPLAY SYSTEM WENT COMPLEATLY BLANK AND WILL NOT COME BACK ON...
NO PAST ISSUES WITH THIS.....
Submitted: 2 years ago.Category: Chevy
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Answered in 5 hours by:
3/2/2016
Chevy Mechanic: GM Bob, ASE Certified Technician replied 2 years ago
GM Bob
GM Bob, ASE Certified Technician
Category: Chevy
Satisfied Customers: 1,241
Experience: 30 plus years. experience as GM technician, ASE Master Technician and GM Certified.
Verified

Hello my name is ***** ***** I can help.

The information display is it in the center of the gauges? or is it the radio/heater display?

If you post your VIN# ***** can check for any updates or bulletins.

I have had good luck at disconnecting both battery cables and touching the together.

This resets the system. There has been some lockup problems.

Please get back with me.

Thank you

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Customer reply replied 2 years ago
It's the center main radio and map display. Completely black currently
Chevy Mechanic: GM Bob, ASE Certified Technician replied 2 years ago

GM has been having problem with them going black.

There should be a program update for it. Need to have the dealer check.

For now if you disconnect both battery cables and touch them together. This will get it working

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Chevy Mechanic: GM Bob, ASE Certified Technician replied 2 years ago

Let me know if this was helpful.

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Chevy Mechanic: GM Bob, ASE Certified Technician replied 2 years ago

Did you need more help?

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