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MY NAME IS ***** *****, 2011 CHEVY TRAVERSE LS. WE INSTALLED…

Customer Question
MY NAME IS *****...

MY NAME IS ***** ***** , 2011 CHEVY TRAVERSE LS . WE INSTALLED A FUEL PUMP LAST OCT, CUSTOMER HAS JUST RETURNED WITH CHECK ENGINE LUMINATED . CODE SET IS P069E AND I CANNOT CLEAR IT . SUV RUNNING OK AT THIS POINT .

Mechanic's Assistant: Thanks. Can you give me any more details about your issue?

WELL CUST, HAD OIL CHANGE DONE THE OTHER DAY AND THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON SHE RETURNED TO OIL CHANGE GARAGE AND THEY SAID NEEDS FUEL PUMP

Submitted: 2 years ago.Category: Chevy
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Answered in 24 minutes by:
2/26/2016
Chevy Mechanic: rpmdiag, Tech and Instructor replied 2 years ago
rpmdiag
rpmdiag, Tech and Instructor
Category: Chevy
Satisfied Customers: 9,108
Experience: Since 1975
Verified

Hi, I’m Ron and I can help you.
I have been in this business since 1975 and also teach automotive repair. I am confident
we can resolve your problem together. Please understand that I don't know your skill
level. I can't see, smell, hear, or touch the vehicle either, so it may take a few replies to
get to satisfactory results. Please be patient!
I also try to give all of the information you may need, expecting a “positive rating” in
return. I will also continue assisting you after you have rated me, if necessary. If there
is any reason I cannot get a positive rating, please let me know why “in advance”, so I
can go another direction for you. I am sorry you’re having this problem; I’ll help you
through it.

Try this relearn procedure first.

Thanks, Ron

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Customer reply replied 2 years ago
OK WILL DO THNX
Chevy Mechanic: rpmdiag, Tech and Instructor replied 2 years ago

You're welcome, please don't forget to rate me and keep this link in case you need me again later on.

Ron

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