How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask GM Tech (Cam) Your Own Question
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 15201
Experience:  GM Grand Master Technician 2007. 14 years experience.
Type Your Chevy Question Here...
GM Tech (Cam) is online now
A new question is answered every 9 seconds

I have a 2013 Chevy 2500HD with 6.6 duramax. I keep getting

Customer Question

I have a 2013 Chevy 2500HD with 6.6 duramax. I keep getting poor DEF fluid alarm. I have drained the tank completely and refilled with GM DEF fluid. Dealer said everything checks fine but I keep getting the same alarm. Dealer keeps telling me they can't find anything. I can't even go 100 miles without getting the DEF poor quality message.
JA: Nice car. The GM Mechanic can help you with your '13 100 . Are you hoping to fix this yourself?
Customer: Yes
JA: Great! What have you tried so far?
Customer: Put all new GM DEF fluid in and its been to dealer twice to get it reset
JA: Are you ready to speak with the GM Mechanic now?
Customer: Yes
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the GM Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: Chevy
Expert:  Greg Jensen replied 1 year ago.

HI there, My name is ***** ***** I will see If I can get you some better answers. can you tell me maybe what codes if any are setting?