How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask cloe0626 Your Own Question
cloe0626, Auto Mechanic
Category: Chevy
Satisfied Customers: 823
Experience:  was a mechanic in the army for four years and have been working at a dealer ship the past five years
Type Your Chevy Question Here...
cloe0626 is online now
A new question is answered every 9 seconds

My 2012 Chevy Suburban 1500 with a 5.3 engine will not crank

Customer Question

my 2012 Chevy Suburban 1500 with a 5.3 engine will not crank on the first try. Can you help?
Submitted: 1 year ago.
Category: Chevy
Customer: replied 1 year ago.
cranks perfect first time after sitting overnight. after that it will never start on the first try. cranks perfect on second try. I replaced fuel pump. still doing the same thing.
Expert:  cloe0626 replied 1 year ago.

sounds like you have a dead spot in your starter when you crank it the first time it brakes it loose if you need anything else please let me know be sure to rate my service when you get the chance

Customer: replied 1 year ago.
needs new starter?
Expert:  cloe0626 replied 1 year ago.


Customer: replied 1 year ago.
starter didn't fix it. Maybe a sensor?
Expert:  cloe0626 replied 1 year ago.

possible its the crankshaft positioning sensor

Customer: replied 1 year ago.
is crankshaft positioning sensor and camshaft positioning sensor the same thing? I replaced the camshaft sensor and it didn't fix it....