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Replaced my car battery and my info lights on the dash come

Customer Question
Hey so replaced my car...
Hey so replaced my car battery and my info lights on the dash come in but doesn't show any of the info besides my total miles... Also I can turn the key all the way to the right but it won't start yo at all... I think it's the anti theft system
Submitted: 1 year ago.Category: Chevy
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Answered in 7 minutes by:
12/15/2015
Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 1 year ago
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
Category: Chevy
Satisfied Customers: 29,591
Experience: GM Grand Master Technician 2007. 14 years experience.
Verified

HI there, I am Cam. Can I get your first name?

First off can I get your Vin? There may be a recall that will help.

As for security, there is no security that will prevent the key from rotating all the way, that’s what the cut of the key is for. So lets see about matt Vin first please.

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Customer reply replied 1 year ago
It's Chris###-##-####ast 9 digts
Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 1 year ago

Ok Chris, last 8 work. So the recall was done. So no recalls left. So lets look deeper.

You replaced the battery, did that all start after replacing the battery or was the key doing that before?

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Customer reply replied 1 year ago
Before I replaced the batter the car dies and my key got stuck in the ignition.. After I switched to the new battery it wouldn't turn over at all it would just turn on the heater and my info screen in the dash...
Customer reply replied 1 year ago
Doesn't turn at all and the info on my dash doesn't show you irs all blank and missing
Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 1 year ago

Ok, if the key does not turn at all then we need to address that first. Are you doing this work yourself?

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Customer reply replied 1 year ago
At the moment yes j was thinking about taking it into the dealership but I if I can do I myself is rather save the money
Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 1 year ago

Understood. SO does tapping on the key with a screwdriver or working it around while wiggling the steering wheel change it at all?

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Customer reply replied 1 year ago
The isn't stuck I can put the key in and pull it out just fine... I can turn the key all the way over but nothings happens I'll see about wiggling the steering wheel
Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 1 year ago

Ok, I misunderstood. It turns but nothing happens?

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Customer reply replied 1 year ago
The key turns yes but nothing happens no, the engine doesn't start. Just the info bar on my dash comes on and I can turn my heater on also my headlights and cab light doesn't turn on
Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 1 year ago

Ok, that does help. Understanding is good. Can you check the 2 amp fuses in the dash fuse block next please?

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Customer reply replied 1 year ago
I can what should I be looking for exactly
Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 1 year ago

Make sure the fuse is not popped. That small fuse feeds most of the ignition switch.

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Customer reply replied 1 year ago
They aren't popped
Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 1 year ago

Ok are there any fuses popped?

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Customer reply replied 1 year ago
No
Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 1 year ago

Ok. Lets try a reset.

Take the battery cables off the battery, hold the ends together for 10 seconds then attach them to the battery and see what happens. This will reset the whole vehicle.

This reset is more about touching the cables together when off the battery than taking them off. The act of touching them drains the capacitors and forces it to reset.

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Customer reply replied 1 year ago
Alright ill try that
Chevy Mechanic: GM Tech (Cam), Chevy Technician replied 1 year ago

If that does not and you find no burnt fuses, loose connections or cables you missed at the battery then the surge when you put the battery back on may have damaged the Body Control Module (BCM).

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GM Tech (Cam)
GM Tech (Cam)
GM Tech (Cam), Chevy Technician
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Experience: GM Grand Master Technician 2007. 14 years experience.

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