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2009 impala won't start doesn't even click But all lights

Customer Question
seem to be working properly...
2009 impala won't start doesn't even click But all lights seem to be working properly ...ignition feed wire to starter has no fire ,,i checked it with a test light ..no engine codes on
Submitted: 2 years ago.Category: Chevy
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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 20 minutes by:
9/14/2015
Chevy Mechanic: JOHN aka Eauto, The Car Guy replied 2 years ago
JOHN aka Eauto
JOHN aka Eauto, The Car Guy
Category: Chevy
Satisfied Customers: 16,730
Experience: ase tech
Verified

have you checked the starter relay?

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Customer reply replied 2 years ago
No where is it located
Customer reply replied 2 years ago
Checked still didn't start
Customer reply replied 2 years ago
What do I need to do now ,,I swapped the relays still nothing
Chevy Mechanic: JOHN aka Eauto, The Car Guy replied 2 years ago

silly question but is the battery charged

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Customer reply replied 2 years ago
Are you there john
Chevy Mechanic: JOHN aka Eauto, The Car Guy replied 2 years ago

does anything happen when you turn the key? clicking anything and which wire did you check for power? and was someone turning the key while you checked?

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Customer reply replied 2 years ago
Checked purple wire,,,someone turned key,,when you turn key to start position all lights go out when release lights come back on
Customer reply replied 2 years ago
Lights and gates no clicking
Customer reply replied 2 years ago
John are you there
Customer reply replied 2 years ago
John
Chevy Mechanic: BOBBYSS, Master Technician replied 2 years ago
BOBBYSS
BOBBYSS, Master Technician
Category: Chevy
Satisfied Customers: 17,560
Experience: ASE MASTER CERTIFIED, AA DEGREE AUTO/DIESEL TECH
Verified

Hello, it seems like John is offline. My name is Bobby. Did you still need some help with this? If you would like to continue with John I will opt out.

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Customer reply replied 2 years ago
I still need help
Customer reply replied 2 years ago
Are you there bobbyss
Chevy Mechanic: BOBBYSS, Master Technician replied 2 years ago

Sorry. I wasn't online earlier. Let's see what we can do to get this fixed. are you using a voltage meter for testing? If so can you tell me what the battery voltage is and then tell me what it does when someone tries cranking the engine.

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Customer reply replied 2 years ago
I tested with a test light..I will try and get a voltage meter and get back with you..did you get my message about no fire to the purple wire at the starter.. My understanding is it goes to the starter replay and the starter relay is not clicking when turning the ignition
Customer reply replied 2 years ago
Bobbyss are you there,,,i don't know what the problem is ...we can't seem to get together...and can you check on why I have been charged twice $25 once and $28
Chevy Mechanic: BOBBYSS, Master Technician replied 2 years ago

I am sorry for the delay in my response. I had some computer issues. Would you still like some help with this?

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Customer reply replied 2 years ago
I still need help
Chevy Mechanic: BOBBYSS, Master Technician replied 2 years ago

Thank you. I know you said that the starter relay is not clicking. Does the ignition relay click when trying to start it? Does the check engine light come on when the key is turned on?

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Customer reply replied 2 years ago
No clicking no check engine light
Customer reply replied 2 years ago
What is a good time to contact you tomorrow
Chevy Mechanic: BOBBYSS, Master Technician replied 2 years ago

I will be off and on through out the day tomorrow. If the check engine light is not coming on then it may be the ignition switch.

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Chevy Mechanic: BOBBYSS, Master Technician replied 2 years ago

I can walk you through testing it if you can access the back of it.

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BOBBYSS
BOBBYSS
BOBBYSS, Master Technician
Category: Chevy
Satisfied Customers: 17,560
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Experience: ASE MASTER CERTIFIED, AA DEGREE AUTO/DIESEL TECH

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