How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dave Nova Your Own Question
Dave Nova
Dave Nova, Chevrolet Technician
Category: Chevy
Satisfied Customers: 19451
Experience:  ASE Master Certification. GM World Class Certification
11042942
Type Your Chevy Question Here...
Dave Nova is online now
A new question is answered every 9 seconds

Chevrolet Impala: cannot get cold air passenger sidee

Customer Question

cannot get cold air passenger sidee
Submitted: 2 years ago.
Category: Chevy
Expert:  Dave Nova replied 2 years ago.
Hello and thank you for trusting me with your question. My name is ***** ***** I will do my best to help you with your Chevy problem.
Does your Impala have dual temperature controls for driver and passenger?
Customer: replied 2 years ago.
yes
Customer: replied 2 years ago.
looking for controller behind glove box
Customer: replied 2 years ago.
none
Expert:  Dave Nova replied 2 years ago.
There are two different possible causes for your problem.
1) a/c system undercharged. If refrigerant levels are too low, it will cool on passenger side but not on drivers side. Check the low side line under the hood (larger diameter line) with a/c running. If line is not super cold then this indicates an undercharged system. Add refrigerant until proper cooling is restored.
2) faulty temperature actuator for drivers side. Check #1 above first then if system is cooling properly and drivers side is still warm, let me know and I can give you location of the drivers side actuator.
Customer: replied 2 years ago.
the passenger side does not put out air hot or cold was told to look behind glove box for actuator don't know what to look for
Customer: replied 2 years ago.
forget it I'll buy a manual
Expert:  Dave Nova replied 2 years ago.
Thanks for clarifying. Remove the glove box, then look through glove box opening to left (toward drivers side) There you will see the actuator that is likely bad. See attached image.