How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan Your Own Question
Dan, Technician
Category: Chevy
Satisfied Customers: 24208
Experience:  Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database
Type Your Chevy Question Here...
Dan is online now
A new question is answered every 9 seconds

Chevrolet Avalanche 2500: 2002 chevy avalanche, new battery,

This answer was rated:

2002 chevy avalanche, new battery, only clicks once when I turn the key. I replaced the battery today because I thought it was bad. I was able to get it to start once yesterday with a charge, but not since, so I thought it was the battery.

Hello, my name is XXXXX XXXXX I'm here to help get your problem solved. A single click almost always means the starter has failed. To know for sure you will want to use a voltmeter to monitor battery voltage on both wires going to starter while trying to start. If both wires show at least 11v while trying to start then replace the starter. Here are replacement instructions, let me know if there is anything else I can do to help. Thanks.




Customer: replied 3 years ago.

I was pretty sure that was what you were going to tell me, but I needed a second opinion. I appreciate you time and your help. Thanks.

No problem, I am happy I could help. Let me know if you end up running into questions. Thanks Jim, have a good evening.
Dan and 5 other Chevy Specialists are ready to help you