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carguyjosh, ASE Certified Technician
Category: Chevy
Satisfied Customers: 2172
Experience:  ASE certified , 16 yrs in field
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2009 impala wont start, battery seems to be dead, key will

Customer Question

2009 impala won't start, battery seems to be dead, key will not comme out of the ignition
Submitted: 7 years ago.
Category: Chevy
Expert:  carguyjosh replied 7 years ago.

Do your headlights come on if you pull the switch?


Thanks, Carguyjosh

Customer: replied 7 years ago.
Expert:  carguyjosh replied 7 years ago.

You have to start by putting a charger on the battery. Once the battery starts charging, look to see if any interior lights were left on that may have drained the battery..


Please let me know what you find and we'll go from there....


Thanks, Josh

Customer: replied 7 years ago.
I could have figured that out. What I'd like to know is why the key will not come out of the ignition! This sounds like some kind of security issue.
Expert:  carguyjosh replied 7 years ago.

Sorry for not being clearer...

If the battery is dead, The shift interlock system will not allow the ignition lock cylinder to turn back.

You must start by charging the battery before you'll be able to remove the key...


Thanks, Josh

carguyjosh and other Chevy Specialists are ready to help you
Expert:  carguyjosh replied 7 years ago.

Please let me know if you need more assistance through your battery problem. I don't want you to feel alone out there....


Thanks, XXXXX XXXXX wonderful new year...Josh