How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan Your Own Question
Dan, Auto Technician
Category: Chevy
Satisfied Customers: 3490
Experience:  GM Mark of Excellence/ Service Guild Participant with 13 years experience, ASE Master Certified
Type Your Chevy Question Here...
Dan is online now
A new question is answered every 9 seconds

2001 Suburban: sputter..Low fuel light..too low..gallons

This answer was rated:

2001 Suburban slid into ditch (slowly), so now pointed downhill and tilted to right. Was running perfect, then just stopped (did not sputter as if out of gas). Low fuel light on, so thought maybe too low on gas and poured 15 gallons. No difference. Bother said there might be a fuel reset on passenger side neer floor? Could not locate. Fuel relay bad? Help! Rich in WA.
When you turn the igniton on engine off does the fuel pump run for 2-3 seconds and then turn off (listen thru the gas cap hole)? Does the engine crank over ok? There is no fuel reset like on a Ford (they have what's called an inertia switch).
Customer: replied 8 years ago.



Engine cranks fine. Already know about inertia switch on Fords. Brother had to have mechanic reset a mercury type switch on passenger-side near inner dash (on a chevy van). Have seen a few references to this but cannot nail down model/location etc. How bout checking the fuel relay underhood? Or do I just replace. Any thought to pulling out of ditch to level ground? Have not checked on pump yet, but do they fail at idle without telltale symptoms?


Rich in WA

Wouldn't hurt to swap fuel pump relay with another of the same type. Definitely pull out and put on fairly level ground as the fuel pump is in the middle of the tank and may not be picking up any fuel. Given it's a 2001 and probably at or above 100,000 it's very possible the fuel pump has failed. They only seem to last around 100,000 and then they get noisy, sometimes fail to work if priming is lost (ran out of gas), etc.
Dan and 3 other Chevy Specialists are ready to help you