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I woke up and my phone is locked. I tried the pin number. I
Second opinion] I woke up and my phone is locked. I tried the pin number. I did not see an option for a fingerprint now. In any event I have tried the fingerprint before and it did not work . … read more
Justin Johnson
Justin Johnson
Owner
36 satisfied customers
It is locked. I enter passcode which I have used for years
It is locked. I enter passcode which I have used for years and it does not unlock the phone. It was OK last night around midnight. There was an upgrade while I was sleeping. My phone number is(###) ##… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
110 satisfied customers
I woke up yesterday and my phone was locked. I have the
I woke up yesterday and my phone was locked. I have the fingerprint to unlock it and I don't remember the pin number. … read more
Ruthvik C
Ruthvik C
High School
5 satisfied customers
My cell phone has jut stopped working. went to bed last
My cell phone has jut stopped working. went to bed last night and woke up this morning with a screen locked on time and 100% battery power. … read more
Mike Taylor
Mike Taylor
1,324 satisfied customers
I have a Samsung s9+, it ask me to reset the time zone. Once
I have a Samsung s9+, it ask me to reset the time zone. Once I did that it restarted on it's own. Now is locked. … read more
Ashik
Ashik
Master's Degree
1,498 satisfied customers
I have just purchased a Samsung Galaxy A5. I have set up
Hi my name is Diana, I have just purchased a Samsung Galaxy A5. I have set up fingerprint security but don't remember doing a password. I was going to try a reset but you still need to be able to turn… read more
Expert
Expert
I put my fingerprint on as my passcode, now it tells me I
I put my fingerprint on as my passcode, now it tells me I have to put in my passcode to activate my fingerprint. I put in my old passcode and it doesnt do anything What can I do? my cell phone is lock… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,808 satisfied customers
My computer has a message that says pin blocked I can't use
My computer has a message that says pin blocked I can't use my phone, how do I fix it, thank you. … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
New cell phone unable to recover / reset pin. Transfered
transfered data today but was having trouble then with pin. … read more
Harry
Harry
2,787 satisfied customers
I have Maflee on my phone and havre talked with them for
I have Maflee on my phone and havre talked with them for hours I have the pin number reset but now I can get that icon to move so I can hit done after entering the pin … read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
24,019 satisfied customers
My phone is locked and cannot open it; is this something
my phone is locked and cannot open it; is this something that you may assist with … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
Phone is locked because it has been fracture reset and I
phone is locked because it has been fracture reset and I don't know my pin. … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
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I can not unlock it, LG V-20, I just bought the phone last
I just bought the phone last week, yesterday I impute my fingerprint, it accepted it and then did a knock sequence, and I did that successfully as well. The battery went out during the night and I plugged and recharged....now it opens with unable to use finger print, takes me to knock and that does not work either … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
My son had my wife's phone and was trying to open it to see
My son had my wife's phone and was trying to open it to see pictures and he swiped the code wrong numerous times and now the phone is locked how can we get the phone open it has lots of valuable infor… read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
Well it has shut down and locked up saying it needs a PUK
Well it has shut down and locked up saying it needs a PUK number … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
2,189 satisfied customers
Dealing with a old samsung convoy flip phone that has locked
dealing with a old samsung convoy flip phone that has locked me out after verizon did a auto update when i plugged it into computer and all the lock code i know as default dont work any ideas i need t… read more
Josh
Josh
It Support Specialist
Associate Degree
1,446 satisfied customers
hi we have a iphone and it comes up as enter your pin number
hi we have a iphone and it comes up as enter your pin number when you turn it on.It is second hand so we dont have a pin and it only lets you make emergency calls how do we get past this. thanks… read more
Andy
Andy
Electronics & Computer Consultant
MS Electrical Engineering
310 satisfied customers
I woke up this morning and my iphone said i needed to connect
I woke up this morning and my iphone said i needed to connect to DANGEROUS URL REMOVED to reset it. I go there and i just dont know what to do.then i plug it into my laptop and connect to itunes. but … read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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