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Its my TV. 4 or 5 years old, hold on. sung. Electricty went…

Customer Question
4 or 5 years...

4 or 5 years old, hold on

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Sam sung. Electricty went out last night about 8, it's on and the TV screen says reastart the receiver and I have 50 times. I was about 5 minutes into hostilities and the rent is going on.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Cell phone, computer works amd U verse"is not abvailable at this time>."

Submitted: 2 months ago.Category: Cell Phones
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Answered in 1 minute by:
6/1/2018
Cell Phone Technician: Nathan, Customer Service replied 2 months ago
Nathan
Nathan, Customer Service
Category: Cell Phones
Satisfied Customers: 31,433
Experience: Expert with smartphones, iphone
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

What you are describing indicates a uverse issue, not a samsung issue,

please unplug power to the uverse box, for a minimum of 5 minutes (powering off or a quick reset will not help here),

replug, wait 5 more, then let me know the results, please.

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Customer reply replied 2 months ago
okthe TV works, just does not show anything but the sign U Verse is not available at this time try later, its 28 hours later.
Cell Phone Technician: Nathan, Customer Service replied 2 months ago

Did you go through this specific reset process though?

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Customer reply replied 2 months ago
I! I'm up too late already will call tomorrow.
Cell Phone Technician: Nathan, Customer Service replied 2 months ago

Hello, do you need more help with this?

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