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Its my phone. Jv3 don't know the rest. Fist time its

Customer Question
Its my phone Technician's...

Its my phone

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Jv3 don't know the rest

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

Fist time its happened

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I tried holding the turn on bar but all it shows me is a circle with how far it has charged

Submitted: 2 months ago.Category: Cell Phones
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Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 hour by:
5/29/2018
Cell Phone Technician: Samuel White, Cell Phone Technician replied 2 months ago
Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 536
Experience: Verizon Tech Manager multi-unit
Verified

It won't respond to being turned on?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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