Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

Cspire replacement phone took new passcode then locked me…

Customer Question
Cspire replacement phone...

Cspire replacement phone took new passcode then locked me out

Technician's Assistant: When were you last able to use your phone?

Phone is linked to computer replacement phone never activated locked out

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

C spire on phone for hours with me tried

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Need help resetting its plugged to this like

Submitted: 3 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 3 hours by:
4/1/2018
Cell Phone Technician: Samuel White, Cell Phone Technician replied 3 months ago
Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 510
Experience: Verizon Tech Manager multi-unit
Verified

I understand the carrier is Cspire but can you help me with the make and model of the phone, please?

Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Your Own Question
Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,281
1,281 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
My phone is locked and cannot open it; is this something
my phone is locked and cannot open it; is this something that you may assist with … read more
Samuel White
Samuel White
Cell Phone Technician
510 satisfied customers
Please help me! I just purchased an iphone 8 + and have
hi Pearl. Please help me! I just purchased an iphone 8 + and have locked myself out of my accont!!! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Locked and dont know passcode, iPhone 7 Its about a year
5 days haven't tried anything except typing in possible passcodes … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
How to resolve activation lock on ipods/iphones I have some
How to resolve activation lock on ipods/iphonesI have some activation locked ipods/iphones.How can I make them factory setting? I use window pc.… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Forgot my passcode and don't know how to "open" my iPhone
Forgot my passcode and don't know how to "open " my iPhone 5c. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I replaced my smartphone with a new one. I gave my old one
I replaced my smartphone with a new one. I gave my old one to my grandson in Texas. He took it to Verizon to activate and was told he couldn't use it because it is an ATT phone????? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
We got locked out of my husband's cell phone by setting up
We got locked out of my husband's cell phone by setting up passcode that we were just going to erase once he got set up. I talked to apple care and they were going to try to unlock his phone by using … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My phone was dropped and the screen has lines going thru it.
My phone was dropped and the screen has lines going thru it. My wife decided to turn the phone off and then back on thinking it is Microsoft driven. Now i cannot get the pass code entered . Need to ma… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
New iPhone 5 - I went through the setup process and put in
new iPhone 5 - I went through the setup process and put in new passcode to get into the phone. Did it twice as per instructions. after icloud backup finished the phone restarted and asked for my passc… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Dealing with a old samsung convoy flip phone that has locked
dealing with a old samsung convoy flip phone that has locked me out after verizon did a auto update when i plugged it into computer and all the lock code i know as default dont work any ideas i need t… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I want to cry!! This just happening to me last September and
I want to cry!! This just happening to me last September and I went to the apple store in Jackson :( I put a lock passcode with a word instead of the 4numbers. I remember the words because it was two … read more
Mike the Mac Medic
Mike the Mac Medic
Creative and Apple IT Consultant
Some college
5,750 satisfied customers
Typed in my code to open my Iphone 4 would not open then did
Typed in my code to open my Iphone 4 would not open then did id several more times still wouldnt open now is saying wait an hour nd try again what am I doing wrong? Help… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
I have an iphone that broke glass, replaced glass, screen worked,
I have an iphone that broke glass, replaced glass, screen worked, but touch did not. I have it on lock and cannot slide lock. So took it apart, cleaned back of glass and now have a white screen. Have … read more
Mr. Clark
Mr. Clark
Cell Phone Engineer
Bachelor's Degree
509 satisfied customers
when i turn on my samsung S5230 it shows phone loc with a nu
when i turn on my samsung S5230 it shows phone loc with a number key board under it, what do i do… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
Hello, I am 15 years old and recently took out a new contract
Hello, I am 15 years old and recently took out a new contract with Vodaphone (through my Dad) and had an LGK540 mobile phone handset. I registered with google when I set up the phone. Unfortunately my… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
i bought a new samsung C5220 mobile phone. when i put sim
i bought a new samsung C5220 mobile phone. when i put sim card from old to new phone. i put in wrong code a few times and my phone now says phone freeze. contact provider. rang provider. they say i ha… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
I have a motorola razr v3m. I put a lock code on it for when
I have a motorola razr v3m. I put a lock code on it for when i power up. Problem is i forgot what the 4-digit code is. Its a cdma and not activated but now i need to activate it. Is there a way to byp… read more
Mike
Mike
Cell Phone Technician
Working on MBA
724 satisfied customers
i can not to get my iphone to load itunes also i cant get my
i can not to get my iphone to load itunes also i cant get my phone to reset to a new phone so i can start like it was new out thee box all my passcodes have locked me out of itunes and cant do or get … read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x