Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

I brought iPhone fron someone need to set up so I turn

Customer Question
I brought iPhone fron...

I brought iPhone fron someone need to set up so I turn phonron

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

IPhone 7 plus

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

It

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Asking for apple ID

Submitted: 3 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 10 minutes by:
4/1/2018
Cell Phone Technician: Michael T,
 replied 3 months ago
Michael T
Category: Cell Phones
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue.

If you turned the phone on and its instantly asking for an apple ID you MUST go to the person you got it from and get them to reset the phone as YOU cannot as it wont let you

Ask Your Own Cell Phones Question
Cell Phone Technician: Michael T,
 replied 3 months ago

They need to sign into it, turn off "Find my iPhone" in settings then reset it to factory

That is the ONLY way you will be able to use the phone

If this isnt done the phone is only a paperweight to you.. Nothing you do will open it up, but LOCK it and disable it

Ask Your Own Cell Phones Question
Cell Phone Technician: Michael T,
 replied 3 months ago

If you can even get their apple id and password ***** can help you do the reset easily

Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Michael T Your Own Question
Michael T
Michael T
Michael T
Category: Cell Phones
Satisfied Customers: 2,629
2,629 Satisfied Customers
Experience: dasdasd

Michael T is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
Have an issue with my IPad. I am locked out. This week. My
NO. my husband keeps turning off the device when it says something he doesn't understand or like. The I pad had locked me out and won't do anything now. Can I still go to my Apple account and access this IPAD? … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Phone has background and says "activation request could not
phone has white background and says "activation request could not be completed. please press the home button to try again. If the problem persists, please contact customer care" … read more
Samuel White
Samuel White
Owner and Expert Tech
263 satisfied customers
I have some questions regarding using an apple id on an
Hi I have some questions regarding using an apple id on an additional iphone, such as what happens when I use the same apple Id on each iphone?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
Another iphone question: So the new iphone, (that I just
another iphone question: So the new iphone, (that I just added the apple id from the other), wont let me update apps and is asking for the old apple id that I had apple delete. what now?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
Is there away to restart or start over my iphone for the
Is there away to restart or start over my iphone for the passcode can not remember it. Or tell me what it is? received cell phone yesterday, it's a iphone 7 plus. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Forgot the password Apple ID I4s, Apple 4S phone, a few
Trying to update my apps but cannot because I don't remember my password. … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I canNot get into it, It is a iPhone 5. It is telling me the
It is a iPhone 5. It is telling me the phone is linked to a Apple ID. It tells me to enter my Apple ID and Password ***** we're used to set up the phone. I put it in and it says the ID or password ***** ***** What can I do know? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have an iPhone 5 c, It is about 4 years old. I really like
It is about 4 years old. I really like it. I am bad with pass words ..I was charging my phone. Then I turned it off and when I turned it back, on it was telling me I me that my wi fi was not on. i had all of of my passwords on my computer and it crashed and I lost every thing. So I do not know Apple Id nor my password. My name is***** *****PO Box 207, Loretto, Tn 38469 My phone # is(###) ###-#### I bought my phone at Virozen in Florence, Al 36530. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
This AM my phone says "Activate iPhone" and requires my
this AM my phone says "Activate iPhone" and requires my Apple ID which I assume is my email address plus my password. I don't know my password--it's in my contacts in my phone. What do I do? Help!… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I want to reset an older iphone. When I try erase all content and settings it asks
I want to reset an older iphone. When I try erase all content and settings it asks for apple id. I give it apple id I use for my apple account and this is rejected. I tried older passwords and the do … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Today my iPad and iPhone are not behaving correctly. The
Today my iPad and iPhone are not behaving correctly. The first thing was the patient portal didn't recognize my information that I always use. Then my messages all disappeared and that's never happene… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I have an iphone 6 plus, when i try to go to the App store
i have an iphone 6 plus, when i try to go to the App store there asking for my password ***** my old E-mail address wich i have forgotten the old e-mail was***@******.*** the new e-mail is***@******.*… read more
Vinod Menon
Vinod Menon
Master\u0027s Degree
1,709 satisfied customers
Have a iPhone 4s and placed my password ***** from my appleid account and the verifying lo
Have a iPhone 4s and placed my password ***** from my appleid account and the verifying logo is stuck spinning round clockwise. What's up?… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Mike, can text messages be forensically recovered from a
Hi Mike, can text messages be forensically recovered from a sim card from an iPhone 6 plus… read more
Dr. Dan
Dr. Dan
Doctoral Degree
572 satisfied customers
All of a sudden I am not able to receive texts. I have an
All of a sudden I am not able to receive texts. I have an iPhone 5. I am not getting the "delivered" message when sending to another iPhone user. I can send out, but not receive. Help!… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Richard I gave my sister my old iphone 4. have reset it
HI Richard I gave my sister my old iphone 4. have reset it before I gave it he and now phone will not assept any apple ID… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I need help with my apple ID [email protected] my Iphone
I need help with my apple ID [email protected] my Iphone 4 seems to have a different ID [email protected] and I wish to remove it from my phone thank you.kamil… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I downloaded the iphone 5 version. In doing so I have lost
I downloaded the iphone 5 version. In doing so I have lost all of the apps I had download, not from the apple store, but from my banks, ibooks, kindle, ebooks, etc. How to I reload these apps. or down… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x