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I am trying to add minutes. Verizon flipphone. I tried on…

Customer Question
I am trying to...

I am trying to add minutes

Technician's Assistant: What's the brand/model of your phone?

Verizon flipphone

Technician's Assistant: How long has this been going on with your phone? What have you tried so far?

I tried on the phone and here on computer

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Phone keeps going to mute and I don't know how to rid that and keeps locking

Submitted: 3 months ago.Category: Cell Phones
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Customer reply replied 3 months ago
brand of phone is samsung flip phone
Customer reply replied 3 months ago
cannot find other info right now
Customer reply replied 3 months ago
I was able to add minutes, but still do not know how to unlock phone and keep it unmuted
Customer reply replied 3 months ago
I was finally able to get minutes added
Customer reply replied 3 months ago
everything seems to be ok now,thank you!
Customer reply replied 3 months ago
I was able to call payment center and add minutes to my account. Seems other things qre better, is this what you did/ THANK YOU.all is well I think
Customer reply replied 3 months ago
had to put phone back on charger, think all is well now.
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 12 hours by:
3/28/2018
Cell Phone Technician: Harry, Cell Phone Salesperson replied 3 months ago
Harry
Harry, Cell Phone Salesperson
Category: Cell Phones
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 3 months ago
Got it taken care of, Thank you so much!
Customer reply replied 3 months ago
I was so frustrated, but all is ok now
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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