Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

I need a TracFone phone number to call to discuss my set-up…

Customer Question
I need a TracFone...

I need a TracFone phone number to call to discuss my set-up with a live person. Nothing personal with you Andy.

Technician's Assistant: What TracFone model do you have?

ZTE Z233VL.

Technician's Assistant: How long has this been going on with your TracFone phone? What have you tried so far?

I called the 800 number in the packet with my new phone. Everything was going fine until toward the end I got a critically low battery charge message and was unable to continue.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Not that I can think of.

Submitted: 2 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Answered in 4 hours by:
3/27/2018
Cell Phone Technician: Russell H., Service Tech replied 2 months ago
Russell H.
Russell H., Service Tech
Category: Cell Phones
Satisfied Customers: 12,584
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your phone setup question.

Ask Your Own Cell Phones Question
Cell Phone Technician: Russell H., Service Tech replied 2 months ago

The standard Tracfone number to call is 1(###) ###-#### and that number should get you through activation of the phone.

After that... I cannot offer phone call service myself. If you wish, please register a formal Phone Call Service request, and it will be open to all Experts in this category.

But I can advise you if needed on the issue with your phone's setup, if not simply a matter of getting the phone activated, in which case the above phone # is the one to call - when your phone is thoroughly and well charged-up.

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

Ask Your Own Cell Phones Question
Customer reply replied 2 months ago
What is this that I see about a $5.00 charge then a much higher charge that is to be charged to a credit card. I am not going to pay for something that is not helping me whatsoever.
Cell Phone Technician: Russell H., Service Tech replied 2 months ago

I am not sure the additional charge is needed; as a JustAnswer Expert I advise customers on technical matter, but I myself have no power over charges, billing, no access to your credit information, etc. For all such concerns I must refer you to Customer Support at JustAnswer.com. They may be reached at

***@******.***

or through Chat or Phone by way of this page:

http://ww2.justanswer.com/contact-us

Thank you for asking your question here at JustAnswer.com.

Ask Your Own Cell Phones Question
Customer reply replied 2 months ago
I returned to the retailer where I purchased my phone and they were able to take care of my problem, no charge. No further action is required on your part except to make sure I am not charged a fee for the failed attempt to solve my problem by TracFone.
Cell Phone Technician: Russell H., Service Tech replied 2 months ago

I have passed your request for a no-fee to the Customer Support department. I hope you will have a good evening, and thank you for asking your question here at JustAnswer.com.

Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Service Tech
Category: Cell Phones
Satisfied Customers: 12,584
12,584 Satisfied Customers
Experience: 8+ years of professional experience

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,275 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
My tracfone will not make phone calls. I get a message that
My tracfone will not make phone calls. I get a message that says "service unavailable". I have lots of minutes and full battery charge and lots of days left. What advice do you have for me. My serial … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My Tracfone says Invalid SIM on the screen and will do nothing
My Tracfone says Invalid SIM on the screen and will do nothing else.… read more
Daniel P.
Daniel P.
Wireless Consultant
Currently a student
1,915 satisfied customers
My Samsung tracfone can make calls but not receive them. What
My Samsung tracfone can make calls but not receive them. What am I doing wrong?… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
Unable to add minutes to my lg TracFone unable to find my
unable to add minutes to my lg TracFone unable to find my password … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have been using TracFone for years with no problems.
Hi Eric. I have been using TracFone for years with no problems. Lately I have had several callers that call me repeatedly. I would like to block these numbers, is there a way to do this? … read more
Harry
Harry
1,893 satisfied customers
No service. Tracfone lg. Truefully i don't know. All fore
no service JA: What's the brand/model of your phone? Customer: tracfone lg JA: What TracFone model do you have? And the Operating System (OS)? Customer: truefully i don't know JA: How long has this be… read more
Harry
Harry
1,893 satisfied customers
My tracfone (android) is locked. In the top left it says No
My tracfone (android) is locked. In the top left it says No service. I have the phone charged to 62% and there is a red dot in the triangle that shows the charge level. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,437 satisfied customers
My TracFone LG Rebel shows invalid battery and shuts off. LG
my TracFone LG Rebel shows invalid battery and shuts off … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Not computer; phone. sorry. Its a tracfone. Just recently;
just recently; I'm out of minutes (almost) and I have an order confirmation but the 750 min do not show up in my phone. … read more
Harry
Harry
1,893 satisfied customers
Tracfone password is not now recognized even tho it is
tracfone password ***** ***** now recognized even tho it is unchanged and correct---hard to contact trac fone person … read more
Harry
Harry
1,893 satisfied customers
My wife bought a new tracfone and transferred the number
My wife bought a new tracfone and transferred the number from her old tracfone to her new tracfone. Now, her old cell phone is deactivated and the new tracfone is supposedly activated, but when we try… read more
Harry
Harry
1,893 satisfied customers
I am a tracfone customer and i just bought a new tracfone. i
I am a tracfone customer and i just bought a new tracfone. i would like to transfer the minutes on my phone to the new one. … read more
Harry
Harry
1,893 satisfied customers
tracfone will not charge i had it about 4 months
tracfone will not charge i had it about 4 months… read more
Kriptokrit
Kriptokrit
Cell Phone Tech.
582 satisfied customers
My LG phone keeps freezing on me . Usually have to remove battery
My LG phone keeps freezing on me . Usually have to remove battery to make it work… read more
Kriptokrit
Kriptokrit
Cell Phone Tech.
582 satisfied customers
Reset password for track phone
How can I reset my password on my track phone? I forgot the code.… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
IM TRYING TO ADD AIRTIME TO MY TRACFONE CELL PHONE. IT DID
I'M TRYING TO ADD AIRTIME TO MY TRACFONE CELL PHONE. IT DID HAVE UNDER THE PREPAID SECTION 'ADD AIRTIME'. FOR SOME REASON WHICH I DO NOT UNDERSTAND THAT OPTION IS NO LONGER ON MY CELLPHONE. HOW COULD … read more
Kriptokrit
Kriptokrit
Cell Phone Tech.
582 satisfied customers
Tracfone LG800G Date And Time Reset
I can't figure out how to change the date and time on my Tracfone LG800G. Can you help?… read more
Kriptokrit
Kriptokrit
Cell Phone Tech.
582 satisfied customers
MY tracfone has suddenly gone completely dead. I just added
MY tracfone has suddenly gone completely dead. I just added 200 minutes to the phone. I putm it on charge for a day,but still it is dead. Nothing seems to work. How do I go about getting it repaired??… read more
Richard S.
Richard S.
Accounts and Device Specialist
Bachelor's Degree
2,077 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x