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I received message that my WF online has been temporarily…

Customer Question
I received message...

I received message that my WF online has been temporarily frozen. need authentication. Msgid BR66JJd account

Technician's Assistant: When did you last charge your phone?

This morning I think

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power button)?

No where would that button be on an I phone ? Sorry I am not good at thee tech things.

Technician's Assistant: The Cell Phone Technician will be able to walk you through that. Anything else you want the Phone Expert to know before I connect you?

No thanks

Submitted: 1 month ago.Category: Cell Phones
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Answered in 5 hours by:
3/23/2018
Cell Phone Technician: Pete, Electronic Engineer replied 1 month ago
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 19,754
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Cell Phone Technician: Pete, Electronic Engineer replied 1 month ago

Are you certain that the message is genuine?

Can you provide me with the website address where you log on to WF Online?

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Pete
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 19,754
19,754 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

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