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Phone is locked up. Need to retrieve pass pin. Today. Doyou…

Customer Question
Phone is locked up...

Phone is locked up. Need to retrieve pass pin.

Technician's Assistant: When were you last able to use your phone?

Today

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

Doyou havea phone #

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No just need pin They will have to unlock phone

Submitted: 4 months ago.Category: Cell Phones
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Answered in 6 hours by:
3/23/2018
Cell Phone Technician: Pete, Electronic Engineer replied 4 months ago
Pete
Pete, Electronic Engineer
Category: Cell Phones
Satisfied Customers: 20,387
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Cell Phone Technician: Pete, Electronic Engineer replied 4 months ago

What is the make and model number of your phone?

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Pete
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Category: Cell Phones
Satisfied Customers: 20,387
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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