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It's my home phone 5102336529. No dial tone! Panasonic with…

Customer Question
Hi, it's my home...

Hi, it's my home phone (###) ###-#### No dial tone!

Technician's Assistant: What's the brand/model of your phone?

Panasonic with a verizon connection,

Technician's Assistant: How long has this been going on with your Panasonic phone? What have you tried so far?

I HOPE YOU CAN HELP ME. Than you,

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

DONALD McKinley

Submitted: 3 months ago.Category: Cell Phones
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Answered in 3 hours by:
3/22/2018
Cell Phone Technician: Nathan, Customer Service replied 3 months ago
Nathan
Nathan, Customer Service
Category: Cell Phones
Satisfied Customers: 30,771
Experience: Expert with smartphones, iphone
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

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Cell Phone Technician: Nathan, Customer Service replied 3 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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