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I have a problem with an Samsung cell phone. Who do I

Customer Question
I have a problem...

I have a problem with an Samsung cell phone. Who do I contact for help?

Technician's Assistant: What Samsung model do you have?

S5

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

Just today. Turning it off last night with 50% indicated. Won't turn on today.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Guess not.

Submitted: 3 months ago.Category: Cell Phones
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Answered in 36 minutes by:
3/20/2018
Cell Phone Technician: Harry, Cell Phone Salesperson replied 3 months ago
Harry
Harry, Cell Phone Salesperson
Category: Cell Phones
Satisfied Customers: 2,593
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Eric
Eric, Android Expert
Category: Cell Phones
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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