Cell Phones

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I don'pt know how to get to tht menu. I have a tracfone

Customer Question
I don'pt know how...

I don'pt know how to get to tht menu

Technician's Assistant: What's the brand/model of your phone?

I have a tracfone withan apple

Technician's Assistant: What TracFone model do you have? And the Operating System (OS)?

Where will i find this

Technician's Assistant: The Smartphone Technician will be able to walk you through that. How long has this been going on with your TracFone phone? What have you tried so far?

I just bought it so i am really in the dark

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Not right now

Submitted: 4 months ago.Category: Cell Phones
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Customer reply replied 4 months ago
I have a hearing problem so typing is better for me.
Customer reply replied 4 months ago
I found the sales receipt the model is 000005920000 Serial # 353792083336276
Answered in 6 hours by:
3/19/2018
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago
Harry
Harry, Cell Phone Salesperson
Category: Cell Phones
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
I still need help
Customer reply replied 4 months ago
As I indicated before I have a hearing problem so typing is better for me
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago

What is the make/model of the phone?

Ask Your Own Cell Phones Question
Customer reply replied 4 months ago
I indicated I have a hearing problem so typing is the best for me
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago

What is the make/model of the phone?

Ask Your Own Cell Phones Question
Customer reply replied 4 months ago
I can't get to the menu so I am not sure what apps I have.
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago

What is the make/model of the phone?

Ask Your Own Cell Phones Question
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago

What is the make/model of the phone?

Ask Your Own Cell Phones Question
Customer reply replied 4 months ago
Apple iPhone SE model 0000013920000 353792083336276
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago

What menu are you trying to reach?

Ask Your Own Cell Phones Question
Customer reply replied 4 months ago
I don't hear well over a phone line
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago

What menu are you trying to reach?

Ask Your Own Cell Phones Question
Customer reply replied 4 months ago
I have trouble hearing over a phone line
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago

Yes, I understand that.

Please respond to my questions...

What menu are you trying to reach?

Ask Your Own Cell Phones Question
Customer reply replied 4 months ago
I can't get to any of the apps to make calls or send messages.
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago

Please be more descriptive

Ask Your Own Cell Phones Question
Customer reply replied 4 months ago
how do I send an email or make a phone call?
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago

Open the phone app to mail a call

Open the Mail app to send an email

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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