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When using Chrome Browser I am getting a warning website…

Customer Question
When using Chrome Browser...

When using Chrome Browser I am getting a warning website that my phone has viruses and is damaged. Is there a way to send you a screen shot?

Technician's Assistant: What's the brand/model of your phone?

Samsung 7 Edge Android

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

For several months. I have made sure the browser is updated, I have virus protection, malware protection

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Just of I could send a screen shot of what is happening.

Submitted: 4 months ago.Category: Cell Phones
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Answered in 5 minutes by:
3/11/2018
Cell Phone Technician: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Cell Phones
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Cell Phone Technician: Suhasini Velu,
 replied 4 months ago

DO you get this message when you are visiting particular websites or all the websites.

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Customer reply replied 4 months ago
No. It can randomly pop up using Google Chrome Web Browser. I thought this was a site by Google. I have an an error.
Cell Phone Technician: Suhasini Velu,
 replied 4 months ago

Let me see what we can do here.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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