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How to I unfreeze a contact from my LG smart phone. All

Customer Question
How to I unfreeze...

How to I unfreeze a contact from my LG smart phone. All other contacts work etc except for this one.

Technician's Assistant: When did you last charge your LG phone?

This morning

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power button)?

Do you mean shut off and power up again

Submitted: 4 months ago.Category: Cell Phones
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Answered in 14 minutes by:
3/10/2018
Cell Phone Technician: Samuel White, Cell Phone Technician replied 4 months ago
Samuel White
Samuel White, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 512
Experience: Verizon Tech Manager multi-unit
Verified

I am not sure what you mean be unfreeze, is something wrong with the contact?

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Customer reply replied 4 months ago
I can not send to this person or recieve and when I go in to this contact and try to delete messages it freezes up and won't let me do anything
Cell Phone Technician: Samuel White, Cell Phone Technician replied 4 months ago

Can you go to the contact information screen and select the 3 dots to the upper right of the screen?

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Cell Phone Technician: Samuel White, Cell Phone Technician replied 4 months ago

Rating me is important because it opens me to help others and also lets the company see that I am working with each customer. Please take just a moment to rate me… it helps greatly!

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Category: Cell Phones
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