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Apr.1,2018, says" I am not able to sign in to Yahoo

Customer Question
Apr.1,2018, says " I...

Apr.1,2018, says " I am not able to sign in to Yahoo websites. Can you please help me to sign in back to Yahoo websites?

Technician's Assistant: When were you last able to use your phone?

2 weeks ago.

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

No. Please ask the expert to to walk me to this ensure.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Nothing else.

Submitted: 5 months ago.Category: Cell Phones
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Answered in 1 hour by:
3/8/2018
Cell Phone Technician: Richard, Technician replied 5 months ago
Richard
Richard, Technician
Category: Cell Phones
Satisfied Customers: 47,537
Experience: Cell / Smart phone problem solver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When could you last sign into your account?

Please let me know

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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