Cell Phones

Cellphone repair questions? Ask a cellphone technician ASAP

Ask an Expert,
Get an Answer ASAP!

My telephone display is blank even though I put a new

Customer Question
My telephone display is...

My telephone display is blank even though I put a new battery in it.

Technician's Assistant: When did you last charge your phone?

The phone has always been in the charger!

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power button)?

No!

Submitted: 4 months ago.Category: Cell Phones
Show More
Show Less
Ask Your Own Cell Phones Question
Customer reply replied 4 months ago
Where is the power button?
Answered in 20 hours by:
2/17/2018
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago
Harry
Harry, Cell Phone Salesperson
Category: Cell Phones
Satisfied Customers: 2,460
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Cell Phones Question
Customer reply replied 4 months ago
It is not a cell phone!
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago

What is the make/model of the phone?

Ask Your Own Cell Phones Question
Customer reply replied 4 months ago
Panasonic KXTG2632 there are two handsets. One is just fine. The one in the main charger with the answering machine is blank. I took to the battery store and they checked the battery they sold me and tried another one. The phone is functional.
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago

The phone is functional but the display is blank?

Ask Your Own Cell Phones Question
Customer reply replied 4 months ago
No!
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago

No, what?

Ask Your Own Cell Phones Question
Customer reply replied 4 months ago
No, I don’t want to talk on the phone!
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago

The phone is functional but the display is blank?

Ask Your Own Cell Phones Question
Cell Phone Technician: Harry, Cell Phone Salesperson replied 4 months ago

Unfortunately, that is a hardware issue that would require the handset to be replaced.

Ask Your Own Cell Phones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a cell phone technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Your Own Question
Eric
Eric
Eric, Android Expert
Category: Cell Phones
Satisfied Customers: 1,281
1,281 Satisfied Customers
Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Eric

Eric

Android Expert

1,281 satisfied customers

3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

Richard S.

Richard S.

Accounts and Device Specialist

2,077 satisfied customers

5 years working with major US carriers in billing, contracts, devices and network

Daniel P.

Daniel P.

Wireless Consultant

1,915 satisfied customers

Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!

Mike

Mike

Cell Phone Technician

724 satisfied customers

6+ Years Repair / Support / Troubleshooting / and Programming Experience

Kriptokrit

Kriptokrit

Cell Phone Tech.

582 satisfied customers

Over 6 years of experience in Electronics support service

Mr. Clark

Mr. Clark

Cell Phone Engineer

509 satisfied customers

Cell Phone Repair Business Owner & CIS Degree

Andy

Andy

Electronics & Computer Consultant

310 satisfied customers

11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support

< Previous | Next >

Related Cell Phones Questions
I have low battery and when the batteries do work it won't
I have low battery and when the batteries do work it won't open. I do know my password ***** What do I do? … read more
Harry
Harry
Cell Phone Salesperson
2,460 satisfied customers
Is it safe to get a new battery for an I phone from a mom n
Is it safe to get a new battery for an I phone from a mom n pop shop instead of a certified Apple repair shop?… read more
Terry Parker
Terry Parker
Diploma
28 satisfied customers
I have a jitterbug samsung and can't get battery compartment
hi I have a jitterbug samsung and can't get battery compartment open. It doesn't have a battery release as illustrated in other jutterbug illustrations … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,439 satisfied customers
I wonder if you sell batteries for my cell phone it's from
Hi I wonder if you sell batteries for my cell phone it's from safelink … read more
Samuel White
Samuel White
Owner and Expert Tech
252 satisfied customers
Went dead during conversation. It is blinking. Took battery
went dead during conversation JA: When did you last charge your phone? Customer: it is blinking JA: Have you tried a force reboot (pressing and holding the Power button)? Customer: took battery out an… read more
Harry
Harry
Cell Phone Salesperson
2,460 satisfied customers
Fading battery. Samsung s-6 active. Ordered new battery on
Ordered new battery on line. Tools also sent. watched U-tube on how to change out. Said you need to send me to china to learn Samsung. Chickened out took to Computer repair store. He cannot get the screen off and is afraid he will break screen. Samsung's planned obsolescence is beyond belief. … read more
Sean Feehan
Sean Feehan
IT Specialist & Admin Asst.
Associate Degree
57 satisfied customers
My TracFone LG Rebel shows invalid battery and shuts off. LG
my TracFone LG Rebel shows invalid battery and shuts off … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
1 WANT TO BUY A NEW BATTERY FOR SAMSUNG J3 6 CELL PHONE.
1 WANT TO BUY A NEW BATTERY FOR SAMSUNG J3 6 CELL PHONE … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,439 satisfied customers
I have a power pack that I use in case my cell battery
I have a power pack that I use in case my cell battery depletes when I'm out on the road. However, i'm very unclear on what it actually does. Obviously if I leave my phone on with no power coming into… read more
Samuel White
Samuel White
Owner and Expert Tech
252 satisfied customers
I can't hear on it. Could it be the battery. I can talk on
I can't hear on it. Could it be the battery. I can talk on it and others can hear me, I just can't hear them … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,439 satisfied customers
It appears the battery has died-I recharge it and a very
it appears the battery has died-I recharge it and a very short time it is DEAD. before I buy a coffin [said the Scot] can the batter by rplacced, or should I buy antoerh tracphone? … read more
Samuel White
Samuel White
Owner and Expert Tech
252 satisfied customers
AT&T P2030. Taaking out the battery in hopes the phone would
taaking out the battery in hopes the phone would reset Looked on quite a few sites for help … read more
Harry
Harry
Cell Phone Salesperson
2,460 satisfied customers
How does it take for batteries to charge new phone. Tze.
How long does it take for batteries to charge new phone … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
Low battery on my Verizon Wireless 2,0 MEGA Pixel flipt top.
low battery on my Verizon Wireless 2,0 MEGA Pixel flipt top … read more
Harry
Harry
Cell Phone Salesperson
2,460 satisfied customers
A red light is blinking next "need a new battery" I don'
As I said, it's not he phone. It's on the large white box attached to the wall … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I need help to purchase a battery replacement for my Model
I need help to purchase a battery replacement for my Model E52 system. … read more
Samuel White
Samuel White
Owner and Expert Tech
252 satisfied customers
I need a Microsoft lumia 950 battery I am in Soweto South
Hi! I need a Microsoft lumia 950 battery I am in Soweto South Africa How do I get about it?… read more
Samuel White
Samuel White
Owner and Expert Tech
252 satisfied customers
Have a Samsung Rugby phone several years old, battery died,
Have a Samsung Rugby phone several years old, battery died, bought another exact battery for the phone but it WON'T charge. What could keep the phone from charging with a new battery? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x